Back

Heiser Chevrolet - Service Center

West Allis, WI

3.9
1,398 Reviews

1,398 Reviews of Heiser Chevrolet - Service Center

Sort by
January 15, 2021

Dealer quoted us an exorbitant rate to make repairs most of which were unnecessary. Mainly said we needed extra parts that we did not need to fix the issue. More

by LJC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shawn Christian
Jan 21, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Quinn Mihalski by phone at 414-328-2447 or by email at qmihalski@heiser.com so we can better understand what happened during your experience.

January 15, 2021

I appreciate the service team and the work they preformed. They got me in right away and made sure everything was taken care of including a loner car. More

by FOREVERDREAM71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team, Mark McCabe
Jan 21, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and hope to see you again in the future. Happy driving!

January 14, 2021

Simple easy process of setting up an oil change and tire rotation. They call to remind you and at that time you set up appointment. In and out in an hour. More

by smorrison971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark McCabe
Jan 15, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 14, 2021

Shawn took excellent care of us. He is in a league of his own. We will gladly be back and can’t thank Chevy Heiser enough for getting my car fixed before my next duty assignment. More

by Skrause89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Christian
Jan 15, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with Shawn and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 13, 2021

Service department is always super helpful and quick to point out things that might need fixing or preventative maintenance down the road. Works well with our insurance as well. More

by Richard
Recommend Dealer
Yes
Employees Worked With
Service Team
Jan 14, 2021 -

Heiser Chevrolet responded

Dear Richard, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 12, 2021

Mike was excellent. Had the vehicle in for the winterization special. While doing the inspection the service tech found cracked bushing on the front end, a bad battery, and rear brakes needed rep More

by daschultz10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The service tech who worked on the car., Mike Catanese
Jan 14, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a great experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 11, 2021

Excellent service from the sale working with Gordy to the first service appointment that I had to get my oil change and tire rotation! they are great to work with! More

by VILAS196170
Recommend Dealer
Yes
Employees Worked With
Service Team
Jan 14, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a great experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 11, 2021

I scheduled an 830 oil change and tire rotation apt that took over and hour and half for it to be done, never was I notified about the the update of how long it would take and took me talking to the service More

by DEREK_WOOL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Customer service employee
Jan 15, 2021 -

Heiser Chevrolet responded

Dear Derek, Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Quinn Mihalski by phone at 414-328-2447 or by email at qmihalski@heiser.com so we can better understand what happened during your experience.

January 01, 2021

Clean friendly environment the guys in the service department are fantastic all my questions are always answered everything is always fixed correctly I like looking in the showroom at the new Tahoe’s More

by JAMES.RIELAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Catanese, Mark McCabe
Jan 04, 2021 -

Heiser Chevrolet responded

James, thank you for your continued business, feedback and 5-star review! We appreciate you. We look forward to working with you in the future. Have a great day!

December 31, 2020

Couldn’t figure out what was going on with my car and it’s stalling issues but as soon as I got in, I had the issue in the parking lot that they said wasn’t happening for them More

by jordan.williams0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Catanese, Breanna Denter
Jan 04, 2021 -

Heiser Chevrolet responded

Jordan, thank you for your business and your feedback! We are so happy that we were able to experience the stalling issue at the dealership. Let us know if there is anything else we can do for you. Have a wonderful day!

...
117
...