Heiser Chevrolet - Service Center

I like the service but the same work was done just 2 years short of the service. I hope the quality exists. Thank you for the survey. years short of the service. I hope the quality exists. Thank you for the survey. More

Hiser Chevrolet Service Dep. is very professional , yet friendly; servicing of my vehicle is very important to me. Also, they take the time to explain the service they are recommending and, they speak in ‘ friendly; servicing of my vehicle is very important to me. Also, they take the time to explain the service they are recommending and, they speak in ‘everyday’ terms, so that you clearly understand them! I would recommend Heiser to everyone! More

I like the prompt service, employees are always courteous. Setting up an appointment is easy online. I trust the mechanics to fix only what needs fixing. courteous. Setting up an appointment is easy online. I trust the mechanics to fix only what needs fixing. More

Always friendly courteous and kind. Prompt service and quality work. Ask if you have any questions about your service. And if they can help you with any other concerns quality work. Ask if you have any questions about your service. And if they can help you with any other concerns More

Great service. Was helped at the time i set my appt too and they fixed the issue. Will be coming back here for future services and they fixed the issue. Will be coming back here for future services More

Everyone was friendly and Knowledgeable.I always get treated Nice when I Come in the service department.Very clean and Everyone was wearing a mask. treated Nice when I Come in the service department.Very clean and Everyone was wearing a mask. More

Dealership team has done a good job adapting to service during pandemic; accommodating and thoughtful for scheduling and delivering service. Service writers seem very busy-juggling extra steps/actions with during pandemic; accommodating and thoughtful for scheduling and delivering service. Service writers seem very busy-juggling extra steps/actions with changes to standard practices. More

Whether there for service or sales, I’m always treated very well and receive exceptional services. I would not hesitate to return to Heiser for another vehicle. very well and receive exceptional services. I would not hesitate to return to Heiser for another vehicle. More

I was not impressed. They told me I had an oil leak and that my warranty would cover any costs. Well when they looked there was no leak just spilled oil. A week later I went for an oil change and they said that my warranty would cover any costs. Well when they looked there was no leak just spilled oil. A week later I went for an oil change and they said my transmission oil needs to be changed. Now when they checked my vehicle that was part of the inspection I would assume? But long story short they still charged me a diagnostics charge and really didn’t give me any answers. I don’t feel that I should have had to pay the diagnostic test if they went looking for an oil leak. Also being a woman I came in with one problem and walked out with a list of more. Felt like they were trying to take advantage of the situation. More

Always a good experience with friendly service. They also communicate any other issues they noticed and/or maintenance that maybe needed. Car always comes back clean and ready to go. communicate any other issues they noticed and/or maintenance that maybe needed. Car always comes back clean and ready to go. More