Heiser Chevrolet - Service Center

I had an 11:30 AM appointment for an oil change. I arrived at about 11:20 AM and the service advisor Shawn C. immediately started to write up the service order for the oil change. I asked Shawn if it arrived at about 11:20 AM and the service advisor Shawn C. immediately started to write up the service order for the oil change. I asked Shawn if it would be a problem to have the air filter and the interior cabinet filter also changed while I was here. He said that it would not be a problem and then added this to the service order. At about 12:30 PM my car was ready for me and I was on my way home at about 12:40 PM, excellent service. I would like to add that I started using Heiser Chevrolet's department around February 2017 and as of yet I have never been disappointed with their service. More

Shawn and Mark did an outstanding job of getting my vehicle in and out quickly. I really appreciated the attention they gave to me and how they respected my time vehicle in and out quickly. I really appreciated the attention they gave to me and how they respected my time More

I’ve only taken my truck to Heiser for service, but based will definitely look to them for the purchase of a new vehicle when it comes time to trade it in. Shaun C in service has been great! will definitely look to them for the purchase of a new vehicle when it comes time to trade it in. Shaun C in service has been great! More

The service was excellent... I would definitely recommend Heiser Chevy! I was treated like family and not like a regular customer... great customer service too! Heiser Chevy! I was treated like family and not like a regular customer... great customer service too! More

They forgot to change my oil and i had to come back. I didn’t get compensated for my travel there and back. The customer service was fine but the mechanic dropped the ball. didn’t get compensated for my travel there and back. The customer service was fine but the mechanic dropped the ball. More

Very friendly and courteous!I would like to remain a customer,but I haven't received the second key to my car yet!!!!!!!!!!!I was told I would get it,could someone please get back to me!!! customer,but I haven't received the second key to my car yet!!!!!!!!!!!I was told I would get it,could someone please get back to me!!! More

EVERY time I come in for regular maintenance, I have to go back or call cause my “oil %” isn’t re-rest or no new sticker. go back or call cause my “oil %” isn’t re-rest or no new sticker. More

I like the service but the same work was done just 2 years short of the service. I hope the quality exists. Thank you for the survey. years short of the service. I hope the quality exists. Thank you for the survey. More

Hiser Chevrolet Service Dep. is very professional , yet friendly; servicing of my vehicle is very important to me. Also, they take the time to explain the service they are recommending and, they speak in ‘ friendly; servicing of my vehicle is very important to me. Also, they take the time to explain the service they are recommending and, they speak in ‘everyday’ terms, so that you clearly understand them! I would recommend Heiser to everyone! More

I like the prompt service, employees are always courteous. Setting up an appointment is easy online. I trust the mechanics to fix only what needs fixing. courteous. Setting up an appointment is easy online. I trust the mechanics to fix only what needs fixing. More