Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
1,401 Reviews of Heiser Chevrolet - Service Center
Sort by
August 12, 2020
Shawn in the service department is top notch. Always honest with me and ready to help out with advice and keeping me updated with what's going on with my car while I wait. honest with me and ready to help out with advice and keeping me updated with what's going on with my car while I wait. More
by jamurphy9786
Verified CustomerEmployees Worked With
Shawn Christian
August 05, 2020
A good experience. The problem was fixed in a timely fashion and everything that was being done was explained to me. The service department is one of the reasons I have The problem was fixed in a timely fashion and everything that was being done was explained to me. The service department is one of the reasons I have purchased several vehicles at Heiser over the years. More
by BBOCK
Employees Worked With
Service Team
August 02, 2020
Quick service and great people. Will always come back to the dealer for service. Ever since I purchased the vehicle from here I have felt like they truly care about what they do for their customers! the dealer for service. Ever since I purchased the vehicle from here I have felt like they truly care about what they do for their customers! More
by RRSSLL57
Employees Worked With
Service Team
August 01, 2020
I would rate them higher but they guessed wrong regarding the problem with my left rear turn signal. I replaced it for $449.00 & it was still malfunctioning. the problem with my left rear turn signal. I replaced it for $449.00 & it was still malfunctioning. More
by bell-white
Employees Worked With
Service Team
July 31, 2020
Always on time polite and courteous Advise of any problems. Advise of needed maintenance..advice of any change in amount due. Contacted insurance for air conditioner issues problems. Advise of needed maintenance..advice of any change in amount due. Contacted insurance for air conditioner issues More
by Jacqueline
Employees Worked With
Service Team
July 30, 2020
oil change, tire rotation I bought the 2012 Traverse new from Heiser and have had them service the car since then. Great staff - friendly, courteous and professional. Work done I bought the 2012 Traverse new from Heiser and have had them service the car since then. Great staff - friendly, courteous and professional. Work done always seems complete. I have never had to take the car back for followup. Cant ask for anything more. More
by DMERRITT33US
Employees Worked With
Service Team, Shawn Christian
July 29, 2020
After a few bad experiences with the Chevrolet dealer I bought my new truck, I decided to try Heiser. What a difference! My service advisor Shawn has been great with advice and suggestions. I’ll always bri bought my new truck, I decided to try Heiser. What a difference! My service advisor Shawn has been great with advice and suggestions. I’ll always bring my truck back here and hopefully, in a few years, we can work out a deal on a new one. More
by TylerW
Employees Worked With
Shawn Christian
July 28, 2020
After a rough start Don (I apologize for not knowing his title.) , and Steve the body shop manager restored my trust in Heiser. They took care of my car problem in a professional manner and made me feel lik title.) , and Steve the body shop manager restored my trust in Heiser. They took care of my car problem in a professional manner and made me feel like Heiser actually does care about their customers. I would like to thank them both for their help an. More
by robin.sedgwick
Employees Worked With
Steve body shop manager
