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Heiser Chevrolet - Service Center

West Allis, WI

3.9
1,393 Reviews
Call Service Center (414) 327-2300

1,393 Reviews of Heiser Chevrolet - Service Center

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February 06, 2024

My experience with the dealership was good Asha she the best and the other worker are good to More

by lulumunchi33
Recommend Dealer
Yes
Employees Worked With
I work with Asha she is very good she know what she is doing very good worker
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Feb 12, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 06, 2024

They did t explain things well. Became rude and confrontational. Poor customer service. Ended up moving my car to another garage More

by Katie L
Recommend Dealer
No
Employees Worked With
Megan Shulta, Megan Shulta
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Feb 12, 2024 -

Heiser Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Cindy Robinson Service Manager 414-328-2447 cindy.robinson@heiser.com

February 05, 2024

Very great service. Dealership is always well maintained and clean. Refreshments are always cold. Fabulous More

by Cecilia
Recommend Dealer
Yes
Employees Worked With
Cindy Robinson, Cindy Robinson
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Feb 06, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 04, 2024

Great customer service and timely mange service Clean environment, great staffs Finish Great freshnments and fast service More

by nellyishere08
Recommend Dealer
Yes
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Feb 06, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 04, 2024

They were prepared and did the work promptly Megan was knowledgeable and helped me understand tire status More

by DJZMAN078
Recommend Dealer
Yes
Employees Worked With
Megan Shulta, Megan Shulta
Report | Print
Feb 06, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 04, 2024

Great service, short wait The service on my car was great and the wait time wasn't long at all More

by jakejohnson5198
Recommend Dealer
Yes
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Feb 06, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 04, 2024

Always have a good experience Also have been waiting for parts on 2 separate recalls since last June. Have ordered now 5 separate times but have not had the parts delivered to schedule an appointment. More

by CGORDER71
Recommend Dealer
Yes
Employees Worked With
Megan Shulta, Megan Shulta
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Feb 04, 2024 -

CGORDER71 responded

Review above

February 03, 2024

Horrible experience with terrible customer service I wont ever spend my money with them again and I will tell others too! More

by JRM.1986.06
Recommend Dealer
No
Employees Worked With
Cindy
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Feb 06, 2024 -

Heiser Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Cindy Robinson Service Manager 414-328-2447 cindy.robinson@heiser.com

February 03, 2024

Ease of check in and solid tech help on car. Megan was outstanding and Jake. More

by J.anhalt
Recommend Dealer
Yes
Employees Worked With
Megan Shulta, Megan Shulta
Report | Print
Feb 06, 2024 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

February 03, 2024

Just the best experience I had It was very friendly and very helpful Best service More

by anthonymunar331
Recommend Dealer
Yes
Employees Worked With
Megan Shulta, Megan Shulta
Report | Print
Feb 06, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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