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Heiser Chevrolet - Service Center

West Allis, WI

3.9
1,393 Reviews
Call Service Center (414) 327-2300

1,393 Reviews of Heiser Chevrolet - Service Center

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February 02, 2024

Came in and was helped rt away. Staff courteous and suggested other vehicle needs. Good job. More

by Bev0007
Recommend Dealer
Yes
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Feb 06, 2024 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

February 02, 2024

Asha was great. She kept me informed throughout the entire process. Would definitely recommend working with her for service needs. More

by GRAFIKDZINER2.SMITH
Recommend Dealer
Yes
Employees Worked With
Asha
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Feb 06, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 01, 2024

It was a professional Andy was very Professional and Always Returned my Calss Andy was always professional and always returned my calls in a timely matter as well More

by patrickblanton38
Recommend Dealer
Yes
Employees Worked With
Andy
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Feb 06, 2024 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

February 01, 2024

Good I enjoyed the experience. It was very quick Very easy and very very quick More

by adamwieselman
Recommend Dealer
Yes
Employees Worked With
Megan Shulta, Megan Shulta
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Feb 06, 2024 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

January 31, 2024

Absolutely horrible and bad customer experience Megan was awful at her job and the entire staff was not accommodating More

by MIHELICHJACK33
Recommend Dealer
No
Employees Worked With
Megan Shulta, Megan Shulta
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Feb 02, 2024 -

Heiser Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Cindy Robinson Service Manager 414-328-2447 cindy.robinson@heiser.com Rafael Rivera General Manager 414-328-2409 rafael.rivera@heiser.com

January 31, 2024

Far from perfect overall, when considering the body shop and service center. In the end, they have made things right, but certainly not effortless from my end. My son just purchased a new truck that should More

by PVENUTI123
Recommend Dealer
Yes
Employees Worked With
Megan Shulta, Megan Shulta
Report | Print
Feb 02, 2024 -

Heiser Chevrolet responded

Thank you so much for choosing Heiser for your family's vehicles. We're sorry to hear that you did not have an experience that meets the high standards our guests have come to expect from our dealership. Any additional feedback you can provide will help us learn from the experience. Please feel free to contact me to discuss. We look forward to seeing your son for his vehicle delivery and will do our best to make it a seamless process. Rafael Rivera General Manager 414-328-2409 rafael.rivera@heiser.com

Feb 02, 2024 -

Heiser Chevrolet responded

Thank you so much for choosing Heiser for your family's vehicles. We're sorry to hear that you did not have an experience that meets the high standards our guests have come to expect from our dealership. Any additional feedback you can provide will help us learn from the experience. Please feel free to contact me to discuss. We look forward to seeing your son for his vehicle delivery and will do our best to make it a seamless process. Rafael Rivera General Manager 414-328-2409 rafael.rivera@heiser.com

January 31, 2024

Great service and speedy repair Jack was a great service technician and really knew his stuff More

by Miwolverines88
Recommend Dealer
Yes
Employees Worked With
Asha
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Feb 06, 2024 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

January 27, 2024

She had an attitude of being short and unfriendly as if she was working all day and I encountered her after a rude customer. No professionalism. More

by LILROGERS32
Recommend Dealer
No
Employees Worked With
Woman at the desk was very rude e
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Jan 31, 2024 -

Heiser Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Cindy Robinson Service Manager 414-328-2447 cindy.robinson@heiser.com

January 24, 2024

Sales, finance & service was ? ????????? We appreciated the kindness, follow thru and thoroughness of everyone we dealt with. Thank you More

by gripofgrace
Recommend Dealer
Yes
Employees Worked With
Greg
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Feb 06, 2024 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

January 19, 2024

Car was fixed in a timely manner and the ladies in the service department did an excellent job being patient with me and answering all my questions. I felt very taken care of through a stressful time. More

by NCITHIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy, Asha McDaniel
Report | Print
Feb 06, 2024 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

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