Heiser Chevrolet - Service Center

I brought my 2015 Buick Verano and 2. 4 L engine timing belt chain which I knew it needed an engine service department and diagnosed the vehicle without a battery in the vehicle. How they 4 L engine timing belt chain which I knew it needed an engine service department and diagnosed the vehicle without a battery in the vehicle. How they did that I do not know talking to the service manager and your general manager And they try to make me reason how they were successfully diagnosing an engine without a battery in the vehicle and also the service department never gave me any cost of what it would take to fix the car other than the fact that it needed an engine, which I knew that when I had the vehicle towed out I will never bring any of my Gentel motors vehicles back to this dealership for any type of work. Thank you. More

The service was great and so was my trip to home and back. The work was done in a timely manner. back. The work was done in a timely manner. More

Awesome service! !! My vehicle was picked up from my job, serviced and returned before the end of my shift!! !! My vehicle was picked up from my job, serviced and returned before the end of my shift!! More

I always service my 2016 Chevy Equinox at Heiser Chevrolet and normally I would rate it 5 stars, but this last visit I had a uncomfortable experience. I was scheduled for an oil change and when the Chevrolet and normally I would rate it 5 stars, but this last visit I had a uncomfortable experience. I was scheduled for an oil change and when the recommended my filter to be changed I agreed to have it done. Hadeel stated my vehicle was done and after 1/2 hour or so she called me to come back because my filter was not replaced. I was worried because I wasn't sure if I had been driving without a filter. I will need to work with only the same service person next time. More

Good sales staff , pleased with purchase Good service department however I had to wait 2 hours for an oil change ! department however I had to wait 2 hours for an oil change ! More

The service department is terrible. For the amount of money that I spent on repairs you would think customer service would be priority. Not in this case. Heiser service department use t For the amount of money that I spent on repairs you would think customer service would be priority. Not in this case. Heiser service department use to be top tier, now not so much. I will no longer patronize this business nor will I recommend anyone to do business with them. More

I can count on thos dealership to get the job done right the first time with professionalism the first time with professionalism More

When I showed up for oil change, 4 new tires, and front end alignment I was told I was not on the schedule. They work was completed by end of day. I was quoted approx 2500 of additional repairs needed. I end alignment I was told I was not on the schedule. They work was completed by end of day. I was quoted approx 2500 of additional repairs needed. I took car to another garage and they told me none of the work had to be done. More

Great place friendly environment fast service location is ot that far easy to get to ot that far easy to get to More

I received great service form Heiser Chevrolet in West Allis, on time, quality work and good price, thanks Allis, on time, quality work and good price, thanks More