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Heiser Chevrolet - Service Center

West Allis, WI

3.9
1,391 Reviews

1,391 Reviews of Heiser Chevrolet - Service Center

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November 14, 2021

Always Pleasant to talk to, some have sense of humor, Smiles are always great to see More

by Dennette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Catanese, Shawn Christian
Nov 26, 2021 -

Heiser Chevrolet responded

Dear Dennette, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 14, 2021

They do a awesome job I get all my cars service there and I buy all my cars there More

by Wunderjason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Catanese, James Priewe, Service Team, Shawn Christian
Nov 26, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 13, 2021

Quinn and Mike always go above and beyond to service our cars. Highly recommend them! More

by Jenny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quinn Mihalski, Mike Catanese, Service Team
Nov 26, 2021 -

Heiser Chevrolet responded

Dear Jenny, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 11, 2021

Reliable service and friendly staff. Attention to the customer satisfaction with the service being performed. More

by MASTERCHIEF1170
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Elertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Christian
Nov 26, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 05, 2021

I already did this. Very good service I come along way to have my car worked on there..😊 More

by SUBARUH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Christian
Nov 26, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 04, 2021

A great staff, communication and service makes for a truly winning team that makes the customer a top priority. More

by Happy Equinox Driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team, Shawn Christian
Nov 04, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 04, 2021

The service is a great place to go to as long as Shawn is helping More

by HUMPTYDUMPTY290
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Christian
Nov 26, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 03, 2021

Came in to use a service package certificate. Was told over the phone that there’d be no shuttle service at 7am and they’d give me a loaner. When I dropped my car off the person that was checking me in l More

by Melissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Team
Nov 04, 2021 -

Heiser Chevrolet responded

Dear Melissa, Thank you for your business and feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Quinn Mihalski by phone at 414-328-2447 or by email at qmihalski@heiser.com with any additional concerns or feedback.

November 02, 2021

I was told that service would be covered by my warranty and then the service tech comes in and says that it wouldn’t be. And he lied about us talking on the phone when I talked to a woman. They inconvenien More

by Cwilkerson0701
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shawn Christian
Nov 04, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for your business and feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Quinn Mihalski by phone at 414-328-2447 or by email at qmihalski@heiser.com so we can better understand what happened during your experience.

November 02, 2021

As always, a very busy place… but the service rep is like a circus ringmaster. He is always in control, pleasant and professional. And as always, the work was performed on time. Well done! More

by SUSZEKDANIEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Christian
Nov 04, 2021 -

Heiser Chevrolet responded

Dear Daniel, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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