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Heiser Chevrolet - Service Center

West Allis, WI

3.9
1,391 Reviews
Call Service Center (414) 327-2300

1,391 Reviews of Heiser Chevrolet - Service Center

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October 08, 2021

The service was very good. I bought the car from Heiser Chevrolet and that is the only pliace More

by DBSIPPEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Catanese
Report | Print
Oct 08, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 08, 2021

Very customer concerned. I had low tire pressure the last time I was there. They went the extra mile for me! More

by jrfrawley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Christian
Report | Print
Oct 08, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 07, 2021

This location is clean and I like the free WiFi. I can do work while I wait More

by JONATHAN.ARNOLD22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Catanese
Report | Print
Oct 08, 2021 -

Heiser Chevrolet responded

Dear Jonathan, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 04, 2021

The employees were so good to me and they explained in details to me what was wrong with my car. The service was superb and I loved the free shuttle service so that I did not have to worry about transpor More

by DeeDee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quinn Mihalski, Mike Catanese, Service Team, Shawn Christian
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Oct 04, 2021 -

DeeDee responded

Thank you Heiser Chevrolet team.

October 04, 2021

Very helpful and patient, sales person checks with me to see if I have concerns More

by Gods'Bu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

October 04, 2021

I am very SATISFIED with the service I received. I am coming here from now for any repairs for my vehicle. More

by Sheltonnewfile
Recommend Dealer
Yes
Employees Worked With
Mark McCabe
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Oct 08, 2021 -

Heiser Chevrolet responded

Dear Shelton, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 01, 2021

Basic oil change ended up all over my garage floor. They fixed it. Hopefully it didn't damage my truck long term. More

by Almo22531
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Team
Report | Print
Oct 08, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for your business and feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. Please feel free to contact our Service Manager Quinn Mihalski by phone at 414-328-2447 or by email at qmihalski@heiser.com if you have any additional concerns.

October 01, 2021

Excellent customer service with one glitch: my $15 voucher was never taken off my final bill (an oversight by the service dept). More

by jortman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Elertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Team
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Oct 08, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for your valuable feedback! We are pleased to hear that you enjoyed your experience with the Heiser team, and we sincerely apologize for the inconvenience. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 28, 2021

Friendly and courteous service staff , on time service performed nice and clean waiting area concerned staff More

by Fahimbeg
Recommend Dealer
Yes
Employees Worked With
Service Team
Report | Print
Oct 08, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 28, 2021

Mike and Shawn have always taken care of our car Mike sence it was new from Heiser Chevy won’t go anywhere else More

by GSCHENK102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Catanese, Service Team, Shawn Christian
Report | Print
Oct 08, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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