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Helfman Dodge Chrysler Jeep Ram

Houston, TX

Overview
Reviews
4.9
279 Reviews
Call Dealership (713) 533-6100
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7720 Katy Freeway

Houston, TX

77024

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Showing 279 reviews

April 15, 2025

Poor experience having my Jeep Grand Cherokee repaired after a truck hit the vehicle and tore off the front bumper cover and damaged one quarter panel and the hood. $20K+ in repairs and EVERY part was ch More

by HemiSam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Ryland
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Apr 22, 2025 -

Helfman Dodge Chrysler Jeep Ram responded

Thank you for sharing your feedback. We're sorry to hear you had a disappointing experience. We strive to provide the best service possible and can assure you that we use high-quality OEM parts to ensure the longevity and performance of your vehicle. We understand you have questions and concerns regarding pricing, and we would like to discuss this further to address them. At your earliest convenience, please reach out to Jason Feldman, our Manager, at jf@helfman.com. We hope to clarify any misunderstandings.

April 09, 2025

Best experience I’ve ever had purchasing a vehicle. Phillip Houston was amazing and made the process super smooth being very knowledgeable. More

by Jai Simpson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phillip Houston
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April 07, 2025

Jay Arias was his usual self meaning he stayed in touch and had my car back before he had estimated. All seems to be OK. Give Jay a pat on the back and a day off for good measure. More

by mnhhou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Arias
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April 05, 2025

Great staff! Fast, efficient and caring. Very attentive to your needs. Facility is clean and the communication is clear. More

by Tn87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Finn Gallagher
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April 02, 2025

It was a excellent dealership. And my salesman was very nice. And he was polite. More

by monique Joyce
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Escobar
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April 01, 2025

Overcharged and felt they took advantage of my daughter. Basically got charged $1300 to change 6’spark plugs. This included a $500 diagnosis fee. What a joke. Very disappointed in this dealership. We w More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Apr 02, 2025 -

Helfman Dodge Chrysler Jeep Ram responded

Scott, we're truly sorry to hear that your daughter had a disappointing experience. We understand she has concerns regarding the charges for the spark plug replacement and the diagnosis fee and we would like to speak with her directly so that we can address them right away. Please let her know to contact our Manager, Jason Feldman, at jf@helfman.com so that we can assist her further. It’s important to us that our customers feel valued and treated fairly and we want to ensure we resolve any issues.

March 30, 2025

Andrew the service supervisor did a great job solving my automobile situation very knowledgeable thanks More

by Fledet64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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March 29, 2025

Great Service Department and Bodyshop. With a team of experts that you can trust to repair your vehicle correctly. More

by Cb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Fernandez
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March 29, 2025

Always receive accurate estimates, & quality work. I have always had a professional experience with the staff. More

by Clark Hull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vern Gilpin
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December 27, 2024

i had a great experience with helfman getting my first car, thanks to Alex De Luna. he gave me the right information along with great consistency helping me drive off before the year ended! i recommend Al More

by sasha suarez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex De Luna
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