
Helfman Dodge Chrysler Jeep Ram
Houston, TX
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I am very disappointed of the little to none knowledge about my Hellcat. I ended up only doing an oil change. They told me that my cold air intake was aftermarket and that they do not service it just rep about my Hellcat. I ended up only doing an oil change. They told me that my cold air intake was aftermarket and that they do not service it just replace it. This filters on hellcats 2019 and above are expensive, permanent filters and they have to be cleaned and oiled. BTW part number is 68424622aa. Most of my questions about the Direct Connection and Power Brokers program were not answered. I will be looking for another dealership to service my car, sadly almost all of them are the same. More
I took my car there three times for the same problem. They haven’t gotten it right yet the first time I got it back I drove it for two days. The piece that they install fell off. I took it back when I go They haven’t gotten it right yet the first time I got it back I drove it for two days. The piece that they install fell off. I took it back when I got back. I had it for a week the same piece fell off now they wanna charge me again. What is something I already paid for I really am not satisfied with their work and I would not recommend them to anyone go There The body shop manager says I ran over something I didn’t run over anything but they want me to put in another claim with my insurance for the job that they didn’t do correctly now thanks to their half xxx work. I have new issues that I didn’t have before they touch my car. I would give them a hard pass if I were you. More
Absolute worst service center I’ve ever used. Charged exorbitant amount and never fixed the problem. Ended up going to independent mechanic to get my car fixed. Charged exorbitant amount and never fixed the problem. Ended up going to independent mechanic to get my car fixed. More
If your even looking for a FAIR price this is not the dealership your looking for. They are proud to say their vehicles are over priced ! Working for your business is not an option either. Worst exper dealership your looking for. They are proud to say their vehicles are over priced ! Working for your business is not an option either. Worst experience ever buying a car. More
Beware’ Any dealership that tells you to your face they want to sell each vehicle for as much as possible. Then show you their vehicle is above actual value.. What’s in it for the buyer ! Blaming price want to sell each vehicle for as much as possible. Then show you their vehicle is above actual value.. What’s in it for the buyer ! Blaming prices on chip shortage and inflation Isn’t apart of the solution but using the problem as an excuse. Jake in used sales is the worst I’ve ever seen. And truly a poor reflection on the dealership More
From the time of inquiry until my purchase excellent service. As promised there were no extra dealer add on. The price list was what I paid. Axel was amazing! I’ll definitely refer him as well as Helfma service. As promised there were no extra dealer add on. The price list was what I paid. Axel was amazing! I’ll definitely refer him as well as Helfman! More
My experience dealing with the Helfman Collision Center has been the worst. Opposite to the great sales and maintenance services where I have always brought my Jeep. Unfortunately, I used the Collision Cen has been the worst. Opposite to the great sales and maintenance services where I have always brought my Jeep. Unfortunately, I used the Collision Center for a minor crash, thinking that they were the same service standards, and it is not like that. There they cheat and lie to customers. Helfman asks that clients sign a letter to be responsible for additional charges that are supposed to be approved by the insurance company or the client, and they are not. When I went to pick up my repaired car, they gave me an extra bill with charges that the insurance company did not pay and that I had to cover. They never called me from the collision center to request authorization for those charges. They were painting services and materials that were supposed to be included in the estimate presented to the insurance company. I complained to the insurance company, and they told me they had many problems with that body shop because of the hidden charges they made customers pay. But in the end, it was my fault for choosing them. Because of the bad faith of this collision center, I had to spend money that they charged me with deceit and cheating. More
Just purchased a Dodge Ram 2500 from the pre-owned side. Got a steal of a deal for what we were looking for. Elias Trujillo was our salesman, very kind and to the point, definitely not your typical pushy sa Got a steal of a deal for what we were looking for. Elias Trujillo was our salesman, very kind and to the point, definitely not your typical pushy salesman. Would highly recommend you giving Helfman Dodge a try. Ask for Elias!! More