Helfman Dodge Chrysler Jeep Ram

Matt was great! My circumstances weren’t ideal but specifically his customer service is what won me over. I had to purchase a vehicle because of a tragic incident so My circumstances weren’t ideal but specifically his customer service is what won me over. I had to purchase a vehicle because of a tragic incident so I wasn’t In the mood for much hassle, but I will say Matt made the process streamlined and painless. The few concessions I had to make were frustrating, all things considered, but Matt’s customer service really softened the blow. For someone who’s only been selling cars for a few years now, I’d say it seems like he’s already got the process truly mastered. Matt was honest, straightforward and transparent which is highly appreciated, and in my opinion a policy that more people would be wise to adopt. Even after the purchase was complete Matt has continued to reach out and make sure everything has been moving along satisfactorily which previous to Matt, I had only heard of such legendary customer service as I had NEVER experienced it firsthand. The dealership is lucky to have employees with such intangibles. Because of Matt , I would definitely purchase from here again. Thanks Matt! GOD SPEED More

Timothy Wilson, the manager, and the finance team were very helpful and accommodating with our trade-ins and the purchase of a new 2024 Jeep Grand Cherokee. I would highly recommend doing business with He very helpful and accommodating with our trade-ins and the purchase of a new 2024 Jeep Grand Cherokee. I would highly recommend doing business with Helfman. More

Very satisfied with the help Matt offered us, very helpful. Will recommend this sales person to family and friends. Thanks Helfman helpful. Will recommend this sales person to family and friends. Thanks Helfman More

I was recommend to see Balaam Rodriguez for the purchase of my new vehicle and I am so happy I went to see him. The experience was exceptional. Hassel free car shopping and he made sure we were taken care f of my new vehicle and I am so happy I went to see him. The experience was exceptional. Hassel free car shopping and he made sure we were taken care from start to finish. Thank you Helfman Dodge for making my car purchase so easy. More

We worked with Jesse Sepulveda when buying our RAM 2500. He was very helpful and considerate. Even when the truck we wanted was put on hold for a recall, he tried to find us an alternative and kept us up to He was very helpful and considerate. Even when the truck we wanted was put on hold for a recall, he tried to find us an alternative and kept us up to date on the recall. Thanks Jesse for the help! We will definitely use you again should the need arise for another vehicle. More

Love my new vehicle. Very grateful to have Jorge as a sales rep. He was wonderful. #CarsWithEscobar Very grateful to have Jorge as a sales rep. He was wonderful. #CarsWithEscobar More

I went in not being sure of what it was exactly that I wanted, keeping in mind i was still working on building my credit. I didn’t have high hopes. Special thanks to Jesse, for the great and efficient wor wanted, keeping in mind i was still working on building my credit. I didn’t have high hopes. Special thanks to Jesse, for the great and efficient work! Got me up and running in my new vehicle in a span of 3-4hrs! Time flew! Quickest work I’ve seen, I’ve been to other dealers for an entire day and managed to get nothing done. Keep up the great work! More

Working with this dealership has been painless. We will be purchasing another vehicle in the near future and will defiantly be doing the deal here. We will be purchasing another vehicle in the near future and will defiantly be doing the deal here. More

Made an appointment for a Friday morning and took my car in to have it looked at regarding a sensor. When I got there I was told that not only would it not be looked at on Friday, but at best it would be M in to have it looked at regarding a sensor. When I got there I was told that not only would it not be looked at on Friday, but at best it would be Monday before they could look at it. I'm not exactly sure why appointments are an option if they cannot actually look at the car on the date for which you make the appointment. I was told the service techs would be working on cars that were dropped off early in the week and that was the reason my service would not start until the next week. My advice is that unless you can drop your car off for some indeterminate amount of time, don't drop the car for anything more than an oil change at this dealership. More

I am very disappointed of the little to none knowledge about my Hellcat. I ended up only doing an oil change. They told me that my cold air intake was aftermarket and that they do not service it just rep about my Hellcat. I ended up only doing an oil change. They told me that my cold air intake was aftermarket and that they do not service it just replace it. This filters on hellcats 2019 and above are expensive, permanent filters and they have to be cleaned and oiled. BTW part number is 68424622aa. Most of my questions about the Direct Connection and Power Brokers program were not answered. I will be looking for another dealership to service my car, sadly almost all of them are the same. More