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Hello Mazda of San Diego

San Diego, CA

not yet
rated
916 Reviews

6999 Clairemont Mesa Blvd

San Diego, CA

92111

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Showing 916 reviews

August 09, 2023

This dealership is friendly and efficient they do great work in a timely manner and they keep you informed of the progress of the work being done in your vehicle More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jade was my service person and she was great, Reputation dotcom
August 04, 2023

Service was quick and easy. Jade was easy to communicate with and very responsive. Would highly recommend. More

by Wu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jade, service rep
August 03, 2023

The employees were all friendly, helpful, and easy to work with. They took good care of me, gave me a Starbucks gift card to use while I waited across the street, and provided a video walkthrough of my c More

by basacks2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reputation dotcom
Sep 08, 2023 -

Hello Mazda of San Diego responded

Hi! Thank you so much for taking the time to leave such a wonderful five-star review! We're delighted you had a positive experience at Hello Mazda of San Diego. Our team always strives to provide excellent customer service, and we're thrilled to hear that our employees were friendly, helpful, and easy to work with. We're also glad you appreciated the Starbucks gift card - it's just a small token of our appreciation for your business and to make your wait more enjoyable. The video walkthrough of your car and the inspection findings are something we take pride in. We believe in transparency and want our customers to understand the work being done on their vehicles. Thank you for choosing Hello Mazda of San Diego for your automotive needs. If you have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again. Safe travels!

August 02, 2023

Great service and friendly staff. Multiple apologies for inherent delays with title transfer of old vehicle and leasing new one More

by Bmcauley12
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Daniel Flores, Reputation dotcom
Sep 08, 2023 -

Hello Mazda of San Diego responded

Hello! Thank you so much for taking the time to leave us a five-star review! We truly appreciate your feedback and understanding regarding the title transfer delay while leasing your new vehicle. At Hello Mazda of San Diego, we always strive to provide excellent service, and it's heartening to hear that our staff's friendliness and professionalism left a positive impression on you. We understand that delays can be frustrating, and we sincerely apologize for any inconvenience this may have caused. Your patience and understanding are greatly valued, and we're delighted that you chose to lease your new vehicle with us. Please don't hesitate to reach out if you have any further questions or need assistance. We're here to ensure your experience with us continues to be positive. Thanks again for your kind words and for choosing Hello Mazda of San Diego!

July 23, 2023

Fantastic buying experience: zero pressure, excellent pricing, and knowledgeable sales staff. This was the fastest and most pain free car buying experience I've ever had. More

by misterlam
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Craig and Mia, Reputation dotcom
Sep 09, 2023 -

Hello Mazda of San Diego responded

Hello, Thank you so much for taking the time to leave us this excellent five-star review! We are thrilled to hear about your fantastic buying experience and appreciate your kind words. Our team takes great pride in providing a stress-free and knowledgeable car buying process, and it's heartening to know that you felt zero pressure and found our pricing excellent. We understand that purchasing a car can be a significant decision, and we aim to make it as smooth and enjoyable as possible for our customers. Your satisfaction and feedback mean a lot to us at Hello Mazda of San Diego, and we hope to continue exceeding your expectations. If you ever need anything or have any questions, please don't hesitate to reach out. Thanks again for choosing Hello Mazda of San Diego, and safe travels in your new vehicle!

July 22, 2023

All of the representatives were cordial and extremely helpful. They were very knowledgeable and answered all of our questions perfectly. More

by r.serrano207
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose and Luis
July 19, 2023

Salesman and manager were excellent. Made the process easy. Had several cars available to choose from. Took the time after purchase to show features on car. More

by jnevels4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Milton, Reputation dotcom
July 05, 2023

Daniel is pretty good at giving us full information! I really enjoy the car buying experience More

by wtkuo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reputation dotcom
July 04, 2023

They took their time to show my daughter the car she was interested in and explained the features. Then they worked with us on our trade-in and the other features on more expensive trims. But no pressure.. More

by AnPann
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert, Reputation dotcom
July 01, 2023

I have been coming here for over a year and I always get the best service! The staff are kind, courteous, and considerate. More

by dena.prince98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jade and Michael, Reputation dotcom
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