Hello Mazda of San Diego

Highly Recommend John Hine Mazda I went to John Hine Mazda yesterday waning to buy the new Mazda 6 Grand Touring. Peter Rost greeted me professionally and immediately asked what my in I went to John Hine Mazda yesterday waning to buy the new Mazda 6 Grand Touring. Peter Rost greeted me professionally and immediately asked what my interests were. Throughout the entire experience he always listened without interrupting and never tried to be pushy. He was extremely knowledgeable about all Mazda vehicles, but also extremely intuitive about other vehicles that would be considered competition. His customer service skills and friendliness really made my car shopping experience enjoyable, which is not common as I have had many painful experiences with other dealerships. Going through the financing paperwork, which let's be honest is not the exciting part of the car buying process, I really had a great time working with Keith Gonzales as he was very personable and made the time go by extremely fast. Only 3 hours passed from the time I walked into the showroom to the time I had completed all the paperwork and was driving off the lot in my new Mazda 6 Grand Touring. Great overall experience and I highly recommend both John Hine Mazda and Peter Rost if you are looking into buying a Mazda. More

2nd time back I returned to John Hine Mazda to look for 'new' pre-owned car because I had such a good experience purchasing the last one. Arien listened to my wish I returned to John Hine Mazda to look for 'new' pre-owned car because I had such a good experience purchasing the last one. Arien listened to my wish list (Mazda 3, $12-$15k, stick) and walked me around the lot where I found my perfect match at the lower end of my budget.Best of all it was a Certified Pre-owned Mazda so it came with a one-year warranty. After taking the car for a test drive I was sold and he arranged financing through the dealership (I hadn't intended to buy that day as it was father's day and I had a lunch to go to). When I told Arien I had to leave for a few hours and would have to come back to sign the paperwork, he had both the car and paperwork ready for me when I came back. Crystal guided me through the paperwork, and helped my with cancelling the service agreement on my totaled car. Having had a 2nd great experience with John Hine Mazda I highly recommend them for your next car purchase. More

I dread car shopping . I hate haggling. I would rather stab myself in the face with a soldering iron than deal with a car salesman but…Peter made the experience as pain le . I hate haggling. I would rather stab myself in the face with a soldering iron than deal with a car salesman but…Peter made the experience as pain less as possible. So it was a win, win. I got the car I wanted for a price I was comfortable with and I didn’t have to stab myself in the face! More

New Mazda owner - Great experience! I am sure I was an easy customer, as I was already sold on the Mazda 3 5-door before I entered the dealership. The only missing piece was a road test. I am sure I was an easy customer, as I was already sold on the Mazda 3 5-door before I entered the dealership. The only missing piece was a road test. I had email correspondence with Taylor Ranck, however he was busy when I got to Hine Mazda - so I was instead assisted by Peter Rost. I think I had the right guy - Peter was all about the Mazda 3. He knew the specs like a true fan of the car and answered all my questions. Then he took me for a test drive in a new Mazda 3, it was awesome, and I was ready to talk pricing. Given the new purchase incentives such as a 2.9% APR and the large sum I had saved for a downpayment, the negotiation was easy. Here's a tip - go through internet pricing channels, which is how Hine Mazda and I found each other. Taylor Ranck became more involved as we made our way through the purchase process. Peter and Taylor get a big thumbs up on helping keep the cost down, notably by finding extra incentives, such as a USAA membership which surprised me with a $500 dollar credit towards the purchase. Also big thanks for arranging a transfer from another close-by dealer to get me exactly the color I wanted ("Soul Red!!"). I very happily drove the car home that evening, and have been ecstatic with my new Mazda 3 ever since. I love this car, and I appreciate the manner in which I have been treated by Hine Mazda. I am just beginning my journey as a Mazda owner - so I cannot comment on post-sales service - but in doing my research I found that Hine Mazda has high customer satisfaction ratings, and I expect great service in the future. More

3rd car from John Hine I was looking for a quality used car and I went straight to John Hine Mazda. I hate shopping for cars and JHM has a no hassle policy. You either buy t I was looking for a quality used car and I went straight to John Hine Mazda. I hate shopping for cars and JHM has a no hassle policy. You either buy the car or you don't. No stereotypical car salesman mentality. Andre was the sales rep and did a very good job. He was professional, informative and best of all just a cool dude. The best part of a company are the people they hire. They are the ones that help you out, that you get to know and ultimately play a big part in whether or not you want to do business with a company. He answered my questions, walked me through the financing and made it an easy going experience. I have nothing but good things to say, and would/will recommend JHM, and Andre, to anyone I know that's looking to buy a car. More

Great first visit We recently bought a lightly used Mazda from an out of town dealership and wanted to find a place to get it serviced well. John Hine is the Mazda deal We recently bought a lightly used Mazda from an out of town dealership and wanted to find a place to get it serviced well. John Hine is the Mazda dealership closest to us, so we thought we'd visit them to get an initial inspection of the vehicle and see what the place was like. I had already contacted Nicole (one of the service advisors) via phone beforehand with some questions about service contracts. She was very helpful, especially given that I wasn't even a customer yet. When we brought our car in, we met her in person and were even more impressed. The service was quick and very fairly priced. Because our manufacturer's warranty was about to expire, I was probably a little too paranoid about things I'd noticed that might be a problem. In the end, everything turned out to be fine. Nicole was very understanding. So, we're sticking with John Hine for our Mazda service. Can't say too much after only one visit, but things look really good so far. I'll update here if anything changes. More

Perfect Example of GREAT Customer Service! I would like to thank Rod Rocha for an amazing experience in my search for a Speed3. At the time I was unable to get into one, but Rod gave me hope by I would like to thank Rod Rocha for an amazing experience in my search for a Speed3. At the time I was unable to get into one, but Rod gave me hope by letting me know when one would be available. I called Rod on Saturday and still no Speed3 available, so Rod then recommends me to Wescott and they have the last remaining 2013 Speed3 available! Next thing you know I am driving home in my new Speed3. Thank you Mr. Rocha! More

First time car buyer Dwayne was very helpful and tailored to my needs. I was torn between the Mazda 3 and the Mazda 6 and asked Dwayne if I could test drive both of them t Dwayne was very helpful and tailored to my needs. I was torn between the Mazda 3 and the Mazda 6 and asked Dwayne if I could test drive both of them to see which one I wanted. It was nice that Dwayne took my request seriously and quickly got me trying both cars. After the test drives, I made my decision we moved onto the price negotiation. Dwayne did not pressure me or made me feel uncomfortable during the process. He let me do the talking, and I told him what my preferences are, how much I am willing to pay, and we were able to quickly settle to a price that both parties could be happy with. Overall, it was a great experience and I was out of the dealership with my new Mazda 6, in no time. More

Very friendly Came in to buy a new Mazda, left with a new mazda and a great customer experience. Though I did not get offered any discounts on packages, I still fel Came in to buy a new Mazda, left with a new mazda and a great customer experience. Though I did not get offered any discounts on packages, I still felt the Mazda was a decent deal. More

Great Mazda Dealership This is a great place to purchase your new car.We would highly recommend this Mazda dealership.Our sales person,Andre Mullen listened to our needs and This is a great place to purchase your new car.We would highly recommend this Mazda dealership.Our sales person,Andre Mullen listened to our needs and what type of Mazda we were looking for.Everyone was a pleasure to work with. If you are looking to purchase a new Mazda,go to John Hine Mazda and see Andre.I am sure he will be just as nice and get you into a car that suits your needs.Thank you John Hine Mazda and of course Sales person Andre Mullen. More