Hendrick Acura Southpoint

Great Service and Customer Service I have been taking my car to Hendrick Acura for years, I originally purchased my TSX from the Chapel Hill location in 2007. I was impressed by the cus I have been taking my car to Hendrick Acura for years, I originally purchased my TSX from the Chapel Hill location in 2007. I was impressed by the customer service and services department from day one, and every experience since 2007 has been great. I have enjoyed their new location at Southpoint, it looks like they are ready for another great step in their service with the new location! I had a major service done and had my car back within days. Keep up the great work, this is my preferred location for my Acura services! More

Straight-forward car buying experience We expected our car-buying experience to take a lot of back and forth but were pleasantly surprised with the directness and promptness that Chanel was We expected our car-buying experience to take a lot of back and forth but were pleasantly surprised with the directness and promptness that Chanel was able to use. Chanel was very knowledgeable about the cars and the options and very responsive to our questions. She was amazing to work with! More

1st service on my 2019 Acura RDX - Andrew Gloc is excellent! I brought my 2019 Acura RDX in to Hendrick yesterday for the first service (5,000 miles). I was extremely pleased with the overall service. I do want I brought my 2019 Acura RDX in to Hendrick yesterday for the first service (5,000 miles). I was extremely pleased with the overall service. I do want to especially thank Andrew Gloc for his careful attention to detail. Example - When I came to pick up my car, Andrew offered to use rubbing compound to fix a paint rub spot on one of the car's mirrors. I then bought some touch-up paint in the Parts Department to fix the spot later. Andrew offered to do it immediately and did a great job. Remarkable customer service! Thanks so much! Douglas Call, Chapel Hill, NC More

Happy 2019 TLX Thank you Hendrick Acura Southpoint, especially Sylvester H. and Ahdam, for helping to make my car buying experience really wonderful. You were honest Thank you Hendrick Acura Southpoint, especially Sylvester H. and Ahdam, for helping to make my car buying experience really wonderful. You were honest and diligent in your dealings with me and I feel very satisfied and happy with my car buying experience. Looking forward returning to Southpoint Acura for my next car purchase. This is my third car with Southpoint Acura and your level of service always excellent. Thank you! More

Excellent customer service. Excellent customer service from Jonathan Honey the sales person to William Everitt (Sales Manager) working to get me the best price before I even arri Excellent customer service from Jonathan Honey the sales person to William Everitt (Sales Manager) working to get me the best price before I even arrived to the dealer. No waist of time working the deal and an amazing job following up with me to ensure everything was good. More

Excellent customer service even after purchase Normally, I don't leave reviews but today I received one of the best customer experiences from a car dealership. My battery had died and Bill Crosier Normally, I don't leave reviews but today I received one of the best customer experiences from a car dealership. My battery had died and Bill Crosier (Client Advisor), not only came out to my house to jump the battery, but also drove the vehicle back to the dealership to have the service department look at it. He took care of everything and I didn't have to lift a finger (even a year after I had purchased it). If you are looking for an Acura and want excellent customer service that continues after your purchase, please give Bill Crosier a call or visit. More

Acura RDX 2019 This was so far best experience I had at a dealership. Lindsay was on top of everything, professional, not pushy went beyond our expectation. We did n This was so far best experience I had at a dealership. Lindsay was on top of everything, professional, not pushy went beyond our expectation. We did not plan to buy a car but we did as the car was just what we were looking for. Lindsay explained all the features and since we run out of time he said we can come anytime and he will follow up. Highly recommend the dealership More

2003 Acura RSX Type-S Bill Crosier was great to work with in my purchase of a 2003 RSX Type-S. I'm a big fan of the Silver-Era Honda/Acura cars and when this Unicorn (1 ow Bill Crosier was great to work with in my purchase of a 2003 RSX Type-S. I'm a big fan of the Silver-Era Honda/Acura cars and when this Unicorn (1 owner, low mileage, all vins, service history) came in I knew I had to have it. Bill was accommodating and made the transaction simple and pleasurable. Want to know what REALLY impressed me though? I was essentially purchasing the cheapest cars on the lot (it was parked next to a $60,000 SUV) and the way I was treated was as if I was purchasing a new A-Spec RDX. That is integrity & Character. In the next year when we offload our "family" Suv, we will bring our business to Bill & Hendrick Acura Southpoint. We are a Honda/Acura family! More

Great 1st time experience Had a WONDERFUL experience with this service department last week. I recently purchased a certified pre-owned Acura from them and was having some une Had a WONDERFUL experience with this service department last week. I recently purchased a certified pre-owned Acura from them and was having some unexpected brake issues. I dreadfully took the car in, expecting to hear about buying a used car and how brakes weren't warrantied. Instead, the service department went with me on a test drive to hear the issue, agreed that it shouldn't have been sold that way and worked with the sales department to make it right without cost to me. Very efficient, responsive and fair. I'm a fan. More

Acura RDX This was the best buying experience I have ever had at a dealership. Kiley ,Chanel and Adham went well beyond my expectations. When I arrived a big r This was the best buying experience I have ever had at a dealership. Kiley ,Chanel and Adham went well beyond my expectations. When I arrived a big red bow was on my car. Chanel was very informative about the features on the car, and the cleanliness was just as Kiley had described. I will definitely return for future purchases. Thanks Sharon More