Hendrick Acura Southpoint

My Experience at Performance Acura Chanel Norman was my salesperson. She was the best! She made me feel so comfortable! It was such a wonderful experience! I think anyone who comes Chanel Norman was my salesperson. She was the best! She made me feel so comfortable! It was such a wonderful experience! I think anyone who comes to this dealership will have the same experience and will walk out with a smile on his/her face! More

Service Price Gouging Price Gouging: They charged >$400 in labor alone to install front and rear break pads (that’s after I negotiated down). The manger stated that this pr Price Gouging: They charged >$400 in labor alone to install front and rear break pads (that’s after I negotiated down). The manger stated that this process requires 1 mechanic 2 hours to complete. Yep - that’s >$200/hr for break pad installation. In the event you do go with these guys, I would negotiate on service prices...given their ridiculous markup, I wouldn’t accept any list price. More

Chanel is there to help you! excellent This lady is there to help you from start to finish. Great patience and will even make you a good cup of tea with honey when your a little under the This lady is there to help you from start to finish. Great patience and will even make you a good cup of tea with honey when your a little under the weather. Highly recommend Chanel Norman More

Purchasing experience with Chanel Norman Chanel has helped us in buying a certified pre-owned MDX. She listened to what I was looking for and got me to the car I wanted. She stayed late on a Chanel has helped us in buying a certified pre-owned MDX. She listened to what I was looking for and got me to the car I wanted. She stayed late on a Monday to get me into my new car and promptly follwed up with us on friday. She made sure all the paperworl was in place by the time we reached the dealership to pick our new vechicle. I thank Chanel and would highly recommend her! Adham in finance was also on point and professional! Thank you Performance Acura More

Replaced battery without an appointment I "dropped in" to the dealership without an appointment because my battery was failing, and I was afraid if I turned the car off, I would have to call I "dropped in" to the dealership without an appointment because my battery was failing, and I was afraid if I turned the car off, I would have to call a tow truck. Cam graciously fit me into a busy schedule and installed a new battery. Thank you for the help. More

Great Servive and Value I've brought both of our Acuras to Performance for various services and they have always been professional, courteous and effective with resolving all I've brought both of our Acuras to Performance for various services and they have always been professional, courteous and effective with resolving all problems. I feel they provide great service at a good value and feel they are looking out for me as the customer. They point out things that are in need of immediate attention as well as things to keep an eye on. They are not pushy and I feel they treat me as they would a family member. My service advisor, Cameron Wiese, is a pleasure to work with. He is knowledgeable, courteous and easy to work with. I am happy to have found a trusted Acura dealership that I return to with confidence. Great job Performance Acura! More

Very Happy I have dealt with Performance Acura on two occasions now - and would rate them five stars in every respect. From the ease of making the reservation, t I have dealt with Performance Acura on two occasions now - and would rate them five stars in every respect. From the ease of making the reservation, through to the work done and car collection. More

Purchasing Experience with William "Bill" Crosier Bill, was very helpful with getting me into a certified pre-owned RDX. He listened to what I was looking for and got me to the care I wanted. He staye Bill, was very helpful with getting me into a certified pre-owned RDX. He listened to what I was looking for and got me to the care I wanted. He stayed late on a Friday to get me into my new car (so I could avoid Saturday at the dealership which I know is busy). I thank Bill and would recommend him! Adham in finance was also on point and professional! Thank you Performance Acura! More

Great experience with Bill at Performance Acura I recently traded in an older Acura MDX for a 2018 MDX. I had a great experience working with Bill Crosier. He answered all of my questions and took I recently traded in an older Acura MDX for a 2018 MDX. I had a great experience working with Bill Crosier. He answered all of my questions and took the time to look into matters when I felt I needed more information. He is not only great at what he does, but he is genuine and down to earth. I enjoyed working with him and look forward to continuing to work with him. I’ve driven an Acura for many years and this is the first person in sales whom I feel I have had a great experience with and whom I look forward to working with in the future. I found Bill reliable, trustworthy, knowledgeable, committed to ensuring my needs and questions were addressed, personable, and a pleasure to work with. More

Rip off with inspection!!! John Prillemann, has the worse customer service, I was in for oil change and state inspection, ok, inspection is 30 dollars, well, because I had 3 bul John Prillemann, has the worse customer service, I was in for oil change and state inspection, ok, inspection is 30 dollars, well, because I had 3 bulbs out it ended up costing me 30 plus another 100 dollars for the 3 bulbs and labor,l. I've had inspection at other dealerships before and if you needed a bulb, they only charged me for the bulb, never have I ever had to pay for labor and sure not 100 dollars, Then when I expressed my concerns about the cost, John implied that I wanted it for free, which I feel was a racist comment because I'm an African American female, he wouldn't never implied such to a Caucasian female, and yes I called him on it, and Im asking other African American to stop going to this dealership because they are racist, and I only saw 1 middle aged African American man working out of 20 people I saw working today, so please go get service or buy your car some where else More