Hendrick Acura Southpoint

Was promised sedan as loaner but didn't have one when I got there. Only after stating my displeasure was I offered ride by one of their porters. Sine John Prillaman left this dealership service has not bee got there. Only after stating my displeasure was I offered ride by one of their porters. Sine John Prillaman left this dealership service has not been 5 star treatment. When checking out, Andrew Gloc handled transaction. He understood how John treated his customers and treated me like John did. Will contact him in the future when I need to take my car in for service. More

Clinton is always great. Explains everything and answers my question. Appointments are easy to schedule & usually ready when promised Explains everything and answers my question. Appointments are easy to schedule & usually ready when promised More

I appreciated the thoroughness of inspection of my vehicle and the professionalism of Matt Hassinger in keeping me informed during my service visit. vehicle and the professionalism of Matt Hassinger in keeping me informed during my service visit. More

I was there to get spoilers installed for my Acura. The experience was as easy as it can be and work was done way ahead of time than I was expecting!. Very professional and helpful. The experience was as easy as it can be and work was done way ahead of time than I was expecting!. Very professional and helpful. More

Service was excellent, a short wait time and the staff was very knowledgeable and friendly. I appreciate you! was very knowledgeable and friendly. I appreciate you! More

Always reliable and honest. Great service and communication. CAMERON WIESE always keeps me up to date and informed. Never any surprises and high quality work! Great service and communication. CAMERON WIESE always keeps me up to date and informed. Never any surprises and high quality work! More

I changed to Hendrick Acura first because they were in my city of Durham, NC and didn't have to go to Raleigh where I bought the car. The service I received at the dealership I purchased it from, does not c city of Durham, NC and didn't have to go to Raleigh where I bought the car. The service I received at the dealership I purchased it from, does not compare to the professional and courteous service I have received. Being a retiree is difficult to get many of the things one needs. A car is certainly a very important item in my life now. My first appointment with Hendricks was outstanding. I have brought my husband over to them as well. He's with Buick and I am with Acura. To not only have cars serviced, but to have it washed and cleaned for senior citizens speaks volumes of the type care from the top administration of this dealership down to your frontline customer service representatives shows. When it's said the first impressions are important, your training given to the customer support staff does an excellent job. Thank you for caring for seniors. More

Andy in service is Awesome Bill in sales is Excellent Thank you for your help! Excellent Thank you for your help! More

I was there at my appoint time and Clinton Harrison was courteous to help me with my vehicle service . The work was completed in a timely manner. Mr Harrison was able to tell us the exact time for completi courteous to help me with my vehicle service . The work was completed in a timely manner. Mr Harrison was able to tell us the exact time for completion. -Kalluri More

I have the pleasure of working with Aaron McLean every time I bring my car in for service. He's very trustworthy and knowledgeable, and makes the entire experience great! time I bring my car in for service. He's very trustworthy and knowledgeable, and makes the entire experience great! More