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Hendrick Acura Southpoint

Durham , NC

4.9
566 Reviews

212 Kentington Dr

Durham , NC

27713

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566 Reviews of Hendrick Acura Southpoint

November 08, 2022

I recently received a service at this location and Clinton H. provided excellent service as always! The communication was timely, all service advisors were kind when I arrived, and the location overa More

by Tiera S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clinton Harrison , Katelyn Spinner
Nov 10, 2022 -

Hendrick Acura Southpoint responded

Tiera S., we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 06, 2022

Scott kept me updated on the progress of the service of my vehicle. I had a loaner so that made it very convenient. More

by Emily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
Nov 08, 2022 -

Hendrick Acura Southpoint responded

Emily, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

November 06, 2022

Was promised sedan as loaner but didn't have one when I got there. Only after stating my displeasure was I offered ride by one of their porters. Sine John Prillaman left this dealership service has not bee More

by sdwatkins92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Gloc
Nov 08, 2022 -

Hendrick Acura Southpoint responded

Sdwatkins92, we appreciate you taking the time to leave us this feedback. We sincerely thank you for the review, and we look forward to assisting you again in the future.

November 03, 2022

Clinton is always great. Explains everything and answers my question. Appointments are easy to schedule & usually ready when promised More

by Joyce Runkle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Harrison
Nov 06, 2022 -

Hendrick Acura Southpoint responded

Joyce Runkle, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

November 02, 2022

I appreciated the thoroughness of inspection of my vehicle and the professionalism of Matt Hassinger in keeping me informed during my service visit. More

by winser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Hassinger
Nov 06, 2022 -

Hendrick Acura Southpoint responded

Winser, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 01, 2022

I was there to get spoilers installed for my Acura. The experience was as easy as it can be and work was done way ahead of time than I was expecting!. Very professional and helpful. More

by Gopala Dandu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy
Nov 03, 2022 -

Hendrick Acura Southpoint responded

Gopala Dandu, thank you so much for your positive comments about Hendrick Acura Southpoint! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 28, 2022

Service was excellent, a short wait time and the staff was very knowledgeable and friendly. I appreciate you! More

by Julia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
Oct 31, 2022 -

Hendrick Acura Southpoint responded

Julia, we're glad to hear you enjoyed your visit. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 27, 2022

Always reliable and honest. Great service and communication. CAMERON WIESE always keeps me up to date and informed. Never any surprises and high quality work! More

by Hokiebarger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CAMERON WIESE, Katelyn Spinner
Oct 29, 2022 -

Hendrick Acura Southpoint responded

Hokiebarger, we are glad we could help! Please don't hesitate to reach out to us if there's anything more we can do!

October 27, 2022

I changed to Hendrick Acura first because they were in my city of Durham, NC and didn't have to go to Raleigh where I bought the car. The service I received at the dealership I purchased it from, does not c More

by ncsadiemon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Wiese, Katelyn Spinner
Oct 31, 2022 -

Hendrick Acura Southpoint responded

Ncsadiemon, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Acura Southpoint. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a wonderful day!

October 25, 2022

Andy in service is Awesome Bill in sales is Excellent Thank you for your help! More

by CB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy
Oct 28, 2022 -

Hendrick Acura Southpoint responded

Cb, we're happy you found our staff to be so supportive during your experience here at Hendrick Acura Southpoint. If you have any further questions, please give us a call. We're always happy to help!

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