Hendrick BMW Certified Pre-Owned South Charlotte

Hendrick BMW Certified Pre-Owned South is simply exceptional! I’ve been taking my car to this location for years, and every experience has been outstanding. My Client Advisor, Stefanie Brunner, i exceptional! I’ve been taking my car to this location for years, and every experience has been outstanding. My Client Advisor, Stefanie Brunner, is phenomenal. She is friendly, kind, knowledgeable, and, most importantly, extremely trustworthy. Stefanie was highly recommended to me by a friend in the automotive industry, and I’m so glad I took their advice. Stefanie truly goes above and beyond to ensure every detail is handled with care. When she was unavailable one day, another Client Advisor stepped in and provided the same top-notch service, which speaks volumes about the quality of the entire team. I always feel comfortable bringing my car here. The team explains everything in a way I can understand, gives realistic timelines for repairs, and communicates clearly throughout the process. I’ve never once felt taken advantage of, which is rare in the automotive world. On top of their excellent service, they do an amazing job washing my car at the end of every visit. The waiting area is also a great bonus—relaxing, clean, and perfect for catching up on work or just unwinding. Hendrick BMW Certified Pre-Owned South is a 10 out of 10 in every aspect. I highly recommend them to anyone looking for trustworthy and high-quality automotive service! More

Kevin P is always super helpful for service , Ellison in sales is my go to for buying a car . Great place sales is my go to for buying a car . Great place More

Had an excellent experience working with Jeff Shinn. I would highly recommend both Jeff and the dealership. I would highly recommend both Jeff and the dealership. More

I get my car serviced with them and I am satisfied with their service and suggestions their service and suggestions More

This dealership is by far the best experience I’ve ever had w servicing a car. Kevin Pleus always goes above and beyond to make sure I am aware of the reason for the repairs, time need for service and cost had w servicing a car. Kevin Pleus always goes above and beyond to make sure I am aware of the reason for the repairs, time need for service and cost. More

My service advisor Stephanie is the best. She’s makes the process so easy. The last visit was during a tropical storm and she got absolutely soaked trying to make it so I wouldn’t get wet - She’s makes the process so easy. The last visit was during a tropical storm and she got absolutely soaked trying to make it so I wouldn’t get wet - so thoughtful. More

Kevin Pleus and the whole team provide exceptional service . First class building and team . Thank you service . First class building and team . Thank you More

Stefanie Brunner is super awesome Very informative and helpful in getting you best quality service and options needed I highly recommend her as anyone’s service advisor I always leave there feeling hi helpful in getting you best quality service and options needed I highly recommend her as anyone’s service advisor I always leave there feeling highly satisfied Job well done always More

My adviser is Stefanie Brunner. Prompt, professional and courteous would be my thee best ways to describe my interactions with her. Prompt, professional and courteous would be my thee best ways to describe my interactions with her. More

Stefanie Brunner is one of the best in the service business. She knows BMW inside and out and goes the extra mile for the customer. She provides constant updates - something the BMW dealer in our loca business. She knows BMW inside and out and goes the extra mile for the customer. She provides constant updates - something the BMW dealer in our local market has no concept of. It is well worth the added drive to work with Stef. I am more likely to buy another BMW because of the experience working with Stefanie. More