Hendrick BMW Certified Pre-Owned South Charlotte

Great customer service from Ryan. The wait time was great and the area was clean. The wait time was great and the area was clean. More

I had the pleasure of working with Jonathan Wilson during the purchase of my 2025 X1. Jonathan has an instantly likable demeanor and is low pressure. I told him I needed to wait until a certain date to take the purchase of my 2025 X1. Jonathan has an instantly likable demeanor and is low pressure. I told him I needed to wait until a certain date to take action and he afforded me time to think and only reached out after the date I set. In the meantime, he was scouring his system for the exact interior and exterior color combination I was looking for and he found it! The entire transaction was seamless. Jonathan instills confidence and trust without being pushy, which I appreciated. In fact, I sent my parents to him the following week and they bought a car too! More

I recently purchased a certified pre-owned BMW, and I couldn't be happier with the experience—thanks entirely to Jonathan! From the moment I walked into the dealership, he was friendly, knowledgeable, an couldn't be happier with the experience—thanks entirely to Jonathan! From the moment I walked into the dealership, he was friendly, knowledgeable, and genuinely focused on helping me find the perfect vehicle without ever making me feel pressured. Jonathan took the time to walk me through all of the options available, patiently answered all of my questions, and made sure I understood every step of the process. His attention to detail and transparency gave me complete confidence in my purchase. He even followed up after the sale to make sure everything was going smoothly. If you're looking for someone who truly cares about customer satisfaction and knows BMWs inside and out, ask for Jonathan. He made what is often a stressful process feel easy and exciting. Highly recommend! More

Darius went far above the average as far as answering any questions I had. Courteous and engaging. questions I had. Courteous and engaging. More

Jonathan Wilson was very helpful in my car selection and buying process. I felt he genuinely tried on getting me the best deal on my car along with being prompt, kind, and diligent. buying process. I felt he genuinely tried on getting me the best deal on my car along with being prompt, kind, and diligent. More

Don Gunn provided great customer service on my routine maintenance visit. He kept me informed during the process and went over all aspects of the service in the end. maintenance visit. He kept me informed during the process and went over all aspects of the service in the end. More

All of the service advisors were very friendly and helpful and the tech who worked on my car was skilled and professional. helpful and the tech who worked on my car was skilled and professional. More

Always a consistent experience with the Hendrick team. Easy to schedule on-line, clear communication in advance and during the service work, and transparency in pricing and work. Always treated like their Easy to schedule on-line, clear communication in advance and during the service work, and transparency in pricing and work. Always treated like their most-valued customer by Stephani - who is the consummate professional. More

Luis is ALWAYS amazing. I have bought my last 4 cars from him and he’s always been SO helpful and so easy to deal with! I have bought my last 4 cars from him and he’s always been SO helpful and so easy to deal with! More

Stephani is always a delight to work with. She's polite, professional and very efficient with excellent follow through. She's polite, professional and very efficient with excellent follow through. More