Hendrick BMW Certified Pre-Owned South Charlotte

Melissa, thank you so much for going above and beyond protocol. The vehicle I was interested in was located in a different state and you reached out to them but also provided other options just in case. protocol. The vehicle I was interested in was located in a different state and you reached out to them but also provided other options just in case. Although the vehicle sold, your customer service was impeccable. Thank you More

Very Good Service. Prompt & Clear Communication. Explained process and that saved me some time of running from one center to another. Prompt & Clear Communication. Explained process and that saved me some time of running from one center to another. More

Leased a 2-series from Jonathan Wilson. Very professional and service minded. Worked with me across couple different models and identified an attractive deal for me. Highly recommend! Very professional and service minded. Worked with me across couple different models and identified an attractive deal for me. Highly recommend! More

Melissa and Mike made the perfect pair to work with today while test driving and purchasing our BMW X3 for our daughter. Melissa worked with us around her scheduled appointments since we decided to just ride while test driving and purchasing our BMW X3 for our daughter. Melissa worked with us around her scheduled appointments since we decided to just ride to the dealership today. Mike went out of his way to take us to another BMW dealership to pick up a vehicle we noticed online, but wasn’t on their lot. He was very friendly and shared a lot of information with us about the vehicle as we were commuting from one dealership to another. They were both patient with us and made sure the process continued until my daughter got her desired BMW. Thank you Melissa and Mike More

Jonathan Wilson is a great salesman. I had a bad experience at the dealership in independence when I called to stress my concern he immediately jump in and heard my frustration within da I had a bad experience at the dealership in independence when I called to stress my concern he immediately jump in and heard my frustration within days later him and his sale manager Andres both took care of me finding me the best deal I couldn’t say no. I appreciate the customer service here and how well he took care of me. I would definitely keep coming here for future cars. More

Had a great experience working with Darius on the purchase of my 2025 BMW 330i. purchase of my 2025 BMW 330i. More

I recently had the pleasure of working with Jonathan Wilson at Hendrick BMW of South Charlotte, and I cannot recommend him highly enough! From the moment I walked into the dealership, Jonathan made me f Wilson at Hendrick BMW of South Charlotte, and I cannot recommend him highly enough! From the moment I walked into the dealership, Jonathan made me feel welcomed and valued as a customer. His knowledge of the BMW lineup was impressive, and he took the time to understand my needs and preferences. Jonathan was incredibly patient and attentive, guiding me through the entire car buying process with ease. He answered all my questions thoroughly and ensured I was comfortable with every aspect of my purchase. What stood out the most was his genuine passion for helping customers find the perfect vehicle rather than just making a sale. The entire experience was seamless, and I left the dealership feeling excited about my new BMW. Jonathan's professionalism and dedication truly set him apart. If you’re in the market for a new vehicle, I highly recommend reaching out to Jonathan Wilson at Hendrick BMW of South Charlotte. You won't be disappointed! More

Mike and Melisa went above and beyond to assist me with the attempt of purchasing a vehicle. I spent the entire day at the dealership, and he not only made sure I was comfortable and satisfied but even of the attempt of purchasing a vehicle. I spent the entire day at the dealership, and he not only made sure I was comfortable and satisfied but even offered me lunch. Over the course of two days, Mike stayed in constant communication with me and remained incredibly professional and understanding when I ultimately decided to pause the purchase. There was never any pressure—just genuine care and respect. Melissa also played a key role during my time at the dealership, keeping things upbeat and making sure I was happy throughout the process. I sincerely thank both Mike and Melissa for their exceptional customer service. When I'm ready to move forward, I’ll absolutely be back—and I’ll be recommending them to all my friends and family. More

Our sales advisor Jonathan Wilson was very attentive and friendly with our vehicle purchase. He made sure we had all the information we needed. Jonathan and Hendrick Auto are a 10 out of 10. friendly with our vehicle purchase. He made sure we had all the information we needed. Jonathan and Hendrick Auto are a 10 out of 10. More

My experience with Jonathon Wilson today was amazing! Being in sales, the experience at other dealerships has been a huge hassle. He was thorough, provided excellent detail, answered all of my questions Being in sales, the experience at other dealerships has been a huge hassle. He was thorough, provided excellent detail, answered all of my questions and negotiated best pricing possible. Thank you Jonathon! More