Hendrick BMW Certified Pre-Owned South Charlotte

I was very impressed with the team at the South Charlotte CPO location. Specifically my sales representative Christopher Thomas was a pleasure to work with. He answered all my questions and made the buying p CPO location. Specifically my sales representative Christopher Thomas was a pleasure to work with. He answered all my questions and made the buying process as smooth as possible. Very much appreciated! More

Got timely appointment, answered questions thoroughly, gave detailed update and looking forward to using this location in future! gave detailed update and looking forward to using this location in future! More

Johnathan Wilson was amazing to work with! Highly recommend him if you are looking for a BMW! Highly recommend him if you are looking for a BMW! More

I am beyond impressed with the service experience at BMW! From the moment we arrived, Stephanie made us feel truly welcomed and valued. Her kindness, patience, and genuine care for the customer went above an From the moment we arrived, Stephanie made us feel truly welcomed and valued. Her kindness, patience, and genuine care for the customer went above and beyond anything we’ve experienced. She listened, answered all our questions, and made sure we felt comfortable throughout the entire process. In a world where it’s rare to find a place that genuinely focuses on the customer, Stephanie’s dedication and warmth were unforgettable. Donjuan Reyes was equally amazing. Even though we never met him in person, he sent a detailed video walking us through every aspect of our car. His knowledge, thoroughness, and clarity made us feel completely informed and confident about the service. It was such a thoughtful and professional touch, he clearly takes pride in his work and cares about every detail. The service itself was seamless, calm, and thorough. We never felt rushed or overlooked; the team took their time to ensure everything was handled properly. It’s so rare to experience this level of honesty, professionalism, and care in any business, and BMW exceeded all expectations. We are so grateful for Stephanie, Donjuan, and the entire BMW team for making what could have been a routine service appointment into a truly wonderful experience. Their attentiveness, patience, and kindness didn’t just make the service easier, they made us feel appreciated and cared for. Thank you for setting such a high standard and showing what exceptional customer service really looks like! More

I could not have had a better experience working with Darius Rogers-Brown and his sales manager Andres Gil. Consumate professionals who worked with me to answer my questions, fix a few of the issues on t Darius Rogers-Brown and his sales manager Andres Gil. Consumate professionals who worked with me to answer my questions, fix a few of the issues on the car I was buying and made me feel really good about my purchase. When I first stepped on the lot and met Darius, I knew I was in the right spot to find the car that I had been looking for over the last several months. Great price and even better service. Thank you gentlemen, I hope to have that same experience in a few years when I am ready for my next BMW! More

A Good experience. The Staff was very helpful, patient, and friendly during the buying process. Would recommend to anybody looking to buy a used car. The Staff was very helpful, patient, and friendly during the buying process. Would recommend to anybody looking to buy a used car. More

Christopher and the entire crew at Hendrick BMW South Charlotte were amazing. The entire experience was smooth and easy. Charlotte were amazing. The entire experience was smooth and easy. More

From the initial appointment to diagnosis with video to part ordered and job completion this was top tier service for my vehicle and turnaround time. part ordered and job completion this was top tier service for my vehicle and turnaround time. More

My experience was very positive. I was in and out quickly The car was detailed at the end of the contract signing. Could not have gone easier I was in and out quickly The car was detailed at the end of the contract signing. Could not have gone easier More

Darius provided me with excellent customer service while buying my pre-owned vehicle. I would recommend him to anyone looking for an attentive, knowledgeable sales person! buying my pre-owned vehicle. I would recommend him to anyone looking for an attentive, knowledgeable sales person! More