Hendrick BMW Certified Pre-Owned South Charlotte

Excellent customer service as always, as Kevin Pleus is the best! Excellent amenities and clean areas. the best! Excellent amenities and clean areas. More

Courtesy and professionalism are always on display. Ryan Dewey is always on top of his game and very personable. He makes you feel like family. Ryan Dewey is always on top of his game and very personable. He makes you feel like family. More

Great customer service from Ryan. The wait time was great and the area was clean. The wait time was great and the area was clean. More

Abrah had wonderful manners and customer service,very respectful,excellent staff .and friendly faces made carbuying an excepting experience! respectful,excellent staff .and friendly faces made carbuying an excepting experience! More

Jonathan Wilson was our sales rep, and he provided a smooth and seamless experience from start to finish. Easy negotiations, and no high pressure sales. Honest and transparent. Highly recommend. smooth and seamless experience from start to finish. Easy negotiations, and no high pressure sales. Honest and transparent. Highly recommend. More

I had the pleasure of working with Jonathan Wilson during the purchase of my 2025 X1. Jonathan has an instantly likable demeanor and is low pressure. I told him I needed to wait until a certain date to take the purchase of my 2025 X1. Jonathan has an instantly likable demeanor and is low pressure. I told him I needed to wait until a certain date to take action and he afforded me time to think and only reached out after the date I set. In the meantime, he was scouring his system for the exact interior and exterior color combination I was looking for and he found it! The entire transaction was seamless. Jonathan instills confidence and trust without being pushy, which I appreciated. In fact, I sent my parents to him the following week and they bought a car too! More

I recently purchased a certified pre-owned BMW, and I couldn't be happier with the experience—thanks entirely to Jonathan! From the moment I walked into the dealership, he was friendly, knowledgeable, an couldn't be happier with the experience—thanks entirely to Jonathan! From the moment I walked into the dealership, he was friendly, knowledgeable, and genuinely focused on helping me find the perfect vehicle without ever making me feel pressured. Jonathan took the time to walk me through all of the options available, patiently answered all of my questions, and made sure I understood every step of the process. His attention to detail and transparency gave me complete confidence in my purchase. He even followed up after the sale to make sure everything was going smoothly. If you're looking for someone who truly cares about customer satisfaction and knows BMWs inside and out, ask for Jonathan. He made what is often a stressful process feel easy and exciting. Highly recommend! More

Darius went far above the average as far as answering any questions I had. Courteous and engaging. questions I had. Courteous and engaging. More

Jonathan Wilson was very helpful in my car selection and buying process. I felt he genuinely tried on getting me the best deal on my car along with being prompt, kind, and diligent. buying process. I felt he genuinely tried on getting me the best deal on my car along with being prompt, kind, and diligent. More

Don Gunn provided great customer service on my routine maintenance visit. He kept me informed during the process and went over all aspects of the service in the end. maintenance visit. He kept me informed during the process and went over all aspects of the service in the end. More