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Hendrick Chevrolet Cadillac
Monroe, NC
42 Reviews
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Showing 42 reviews
September 30, 2019
I recieved a letter from GM stating my air bag was recalled. I was put in touch with Hendricks and when I spoke with someone they told me a part needed to be ordered and they'd call me back. It's be recalled. I was put in touch with Hendricks and when I spoke with someone they told me a part needed to be ordered and they'd call me back. It's been a month and not only can I get zero help but I cannot seem to speak with anyone but the operator. I have left several voice mails with random service dept employees.... finally someone called me back, left a voice mail telling me they know nothing about me yet they knew my car from the phone# I provided..... its it's a new # so they must know something. I would not recommend services from these people. Obviously they are too busy to help!! More
by tricia.gump
Employees Worked With
operator
August 26, 2014
Visit to dealer to research a new Cadillac ATS I visited the dealer in order to see and research a new ATS. I met with Michael E. I think the dealership had a good selection of ATS/CTS/XTS/Escala I visited the dealer in order to see and research a new ATS. I met with Michael E. I think the dealership had a good selection of ATS/CTS/XTS/Escalades to view colors/options/etc. The team on site was friendly, courteous and patient with all my questions. I was looking for a Cadillac with specific options and was originally told they had cars on the lot with my required features; they quickly realized that they did not have the right features and offered to help me locate a vehicle, etc. I decided to buy a different vehicle but you should stop by and talk to these guys if you're in the market for a lux vehicle. More
by andymick
Employees Worked With
michael evans
