
Hendrick Chevrolet
Vestavia Hills, AL
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The sales team are great but the service department is absolutely horrible!!! Oil filter left loose after second oil change and lug nuts left loose on wheels not one time but twice. They assured me it wou absolutely horrible!!! Oil filter left loose after second oil change and lug nuts left loose on wheels not one time but twice. They assured me it wouldn’t happen again after the first time and the very next time it happened again. Will never do business there again More
Tavarez was SO helpful! He was very knowledgeable about the vehicles and helped me decide which car would be the right fit for me. Will definitely be telling my family and f He was very knowledgeable about the vehicles and helped me decide which car would be the right fit for me. Will definitely be telling my family and friends to stop by to make a purchase with him. More
Would not recommend this dealership. Things were going great until after the sale was made. I purchased a used F-350 at close to $65K. After the papers were signed they proceeded to give Things were going great until after the sale was made. I purchased a used F-350 at close to $65K. After the papers were signed they proceeded to give me not 2 but 1 key. They explained they didn’t know where the other one was. As I get in the truck to drive away, I barely had enough diesel to get home. When asked, they told me they only put $20 of gas in their vehicles. When I get home, I noticed the center hub cover missing. After putting new tires on the vehicle at the dealership, they didn’t attach the hub correctly and it came off on the way home. I immediately contacted my salesman (Jarvis) and asked that I be reimbursed for the cost of a replacement. He said he would speak with his GM. I spent the next two weeks texting and he would never answer me back. Great selection and service up to the sale but TERRIBLE customer service afterward, which is really how you tell a great dealership. More
I highly recommend coming to this place and buying the car you want! The attention they gave me, especially that of tony Quintero, was excellent! He helped me with everything I needed, everything was very car you want! The attention they gave me, especially that of tony Quintero, was excellent! He helped me with everything I needed, everything was very easy and very fast! More
Hendrick Chevrolet Hoover is super convenient and has a great selection of vehicles. The staff was very helpful and patient with me in my selection great selection of vehicles. The staff was very helpful and patient with me in my selection More
The dealership was great. Salesman Trey was very professional and helpful. We’ll be buying all our cars from Hendricks from now on Salesman Trey was very professional and helpful. We’ll be buying all our cars from Hendricks from now on More
Came in today and worked with Charles Anderson and he was great! He was very professional and great customer service and he was very knowledgeable on the vehicle. He told me he’s only been employed there a w great! He was very professional and great customer service and he was very knowledgeable on the vehicle. He told me he’s only been employed there a week which shocked me because how great and relaxed he made me feel. More