
Hendrick Chevrolet
Vestavia Hills, AL
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We took our Work van w/ attached Truckmount Carpet Cleaning equipment on it in for repair because backup camera quit working & it was unsafe for our technicians to drive. Britney knew we needed it bac Cleaning equipment on it in for repair because backup camera quit working & it was unsafe for our technicians to drive. Britney knew we needed it back quickly as we have a carpet cleaning business. Rather than getting it repaired she held it for 3 days while we lost over $1500 in jobs and refused to return my multiple calls. We got it back with no repairs done and the only explanation was that the guy who works on electrical has every Mon off, so we need to bring it back on a day when he is working. I guess she didn't know he has every Mon off when she told us it would be fixed on Mon. Total Waste of our time and GAS driving over there twice. DO NOT GO HERE For SERVICE. Britney has no respect for Loyal Chevy Customers who have purchased all our service vans from Chevrolet. And our personal vehicle as well. More
Josh Howell was fantastic! ! Would definitely recommend sharing your buying experience with him. He earned a customer for life!! So genuine, knowledgeable & fun to hang out with ! Would definitely recommend sharing your buying experience with him. He earned a customer for life!! So genuine, knowledgeable & fun to hang out with while you wait on finance 😊 More
Atak was so awesome to work with! !! He helped us find our dream car and did not get frustrated with all of our questions ha. Thank you !! He helped us find our dream car and did not get frustrated with all of our questions ha. Thank you More
Howard was awesome, he went with us step by step and listened to what my mine was saying. He treated us with respect and we enjoyed our experience listened to what my mine was saying. He treated us with respect and we enjoyed our experience More
Been buying vehicles from this location for year. Recently picked up a new truck and working with Landon Hall & Alex Eastman was great! I've used their service department for years! Love the fact Recently picked up a new truck and working with Landon Hall & Alex Eastman was great! I've used their service department for years! Love the fact that repeat experiences end up with the same friendly faces so the long term relationships are real! More
Josh Howell worked hard to get us where we needed to be. He was also very professional and courteous. Outstanding customer service. Thanks again! He was also very professional and courteous. Outstanding customer service. Thanks again! More
My wife and I had a great a experience with Joshua! The process was easy and clear to understand with very little back and forth. I would recommend highly The process was easy and clear to understand with very little back and forth. I would recommend highly More