
Hendrick Chevrolet
Vestavia Hills, AL
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I worked with Xavier. He was amazing. He found what I was looking for and I wasn’t there all day. Very satisfied customer. Highly recommend. Everyone was very helpful. looking for and I wasn’t there all day. Very satisfied customer. Highly recommend. Everyone was very helpful. More
After a small mishap I was swiftly thrown in the market for a new truck. The dealership made it beyond easy and we’re extremely helpful and understanding. It took the full team effort to find precisely the for a new truck. The dealership made it beyond easy and we’re extremely helpful and understanding. It took the full team effort to find precisely the same truck! Scott Tatum helped me through the whole process to include giving me weekly updates! If you are in the market for a new vehicle you won’t find a more solid team to work with!!! More
We found the SUV online. Zach was our sales associate. Highly recommend him. He is respectful, professional & courteous. Skylar listened & was very helpful assisting us in the financial process. He is fr Highly recommend him. He is respectful, professional & courteous. Skylar listened & was very helpful assisting us in the financial process. He is friendly & efficient. More
Friendly, knowledgeable, cooperative staff from the beginning of our purchase to driving off the lot. Will recommend dealing with Hendricks to all our friends that are looking to buy a vehicle. Will re beginning of our purchase to driving off the lot. Will recommend dealing with Hendricks to all our friends that are looking to buy a vehicle. Will return for future needs. More
When I pulled on the lot I knew exactly what I was there for, or so I thought. Just to test drive a truck and get a feel for if it’s really what I wanted. Tavarez listened to me and all of my crazy wants/ne for, or so I thought. Just to test drive a truck and get a feel for if it’s really what I wanted. Tavarez listened to me and all of my crazy wants/needs and headed to get the truck I asked to test drive. He asked me to meet him out front and when he pulled around, he wasn’t in the truck I asked to see. He had gone above and beyond to find me what I was looking for plus some! I am extremely pleased with my entire experience. I was so impressed with Tavarez and the staff, my husband and I went back the following day and leased a new Blazer! More
Xavier Reid was great to work with again on another car purchase. We will definitely be back. Great associate and knowledgeable staff. Thank you again purchase. We will definitely be back. Great associate and knowledgeable staff. Thank you again More
I purchased my second vehicle from Hendrick in just over two years yesterday. My salesman, Aaron, worked with me extensively to make sure it was the vehicle I wanted within my payment range. Both purchasing two years yesterday. My salesman, Aaron, worked with me extensively to make sure it was the vehicle I wanted within my payment range. Both purchasing experiences I've had with Hendrick have been great! More
I’m taking back my original 5 stars…My experience with Hendrick Chevrolet wasn’t what I expected. We purchase a 2014 Silverado on 7/27/2021. My first contact with the sales person wasn’t pleasant, I was t Hendrick Chevrolet wasn’t what I expected. We purchase a 2014 Silverado on 7/27/2021. My first contact with the sales person wasn’t pleasant, I was turned away and told I couldn’t look at the truck without an appointment. My Husband schedule an appointment and we were able to see and test drive the truck. We decided to purchase the truck but there was some minor repairs that needed to be done, there was a bird nest in the front grill, a section of the carpet needed to be replaced behind the passenger seat and the back seat needed to be cleaned. We were told the repairs were already noted and scheduled and it should only take a couple of days to repair. We used our own financing which appeared to foreign to them, there was major confusion on what should be done. To our surprise we did not take delivery of the truck until 8/11/2021. My husband had to contact them several times to get a status on when the truck would be ready. We went back to them after the third day to request a loaner vehicle. We finally go to pick it up and the birds nest was still there the backseat wasn’t cleaned, so we still have to take it back to be cleaned.There customer service is lacking. We were not accommodated in anyway for the inconvenience. We only received one key and my Husband asked if they could at least provide us a second key. He was told, they are not required to give a second key on a used vehicle. That’s understandable but for the inconvenience and to satisfy your customer that should have been done for free..they offered it at cost. I’ve purchased several vehicles over my lifetime but this was one of my worst. More