
Hendrick Chevrolet
Vestavia Hills, AL
Filter Reviews by Keyword
By Type
Showing 4,322 reviews
Brandon was great! He answered every question and made things simple and easy. Glad we came here and bought from him. Super cool guy! Would recommend! things simple and easy. Glad we came here and bought from him. Super cool guy! Would recommend! More
Was nice working with Brandon to buy my 2018 ZL1. Very nice guy and people. This is my 3rd car that I have bought from Hendrick. Thanks Jeremy Will Bell nice guy and people. This is my 3rd car that I have bought from Hendrick. Thanks Jeremy Will Bell More
Great experience! Kaelah could not have been more helpful and patient with us in getting us what we felt we wanted and needed at a price we were comfortable with. and patient with us in getting us what we felt we wanted and needed at a price we were comfortable with. More
We had the best experience today at Hendrick Chevrolet Automotive. Tavarez D. was extremely friendly and helpful in finding us the perfect vehicle. I highly using Hendrick and I recommend asking for Tavar Automotive. Tavarez D. was extremely friendly and helpful in finding us the perfect vehicle. I highly using Hendrick and I recommend asking for Tavarez D. if you’re in the market for a new or used vehicle. This was our second purchase from Hendrick Chevrolet Automotive and we will continue to purchase from them. They do everything they can to get you what you want at the price you can afford! More
Very profesional service and Customer attention from Brandon Ziegler , Sales Man . He did not stop showing us different options !! We are also very pleased with Hendricks Chevrolet GM cars and truck Brandon Ziegler , Sales Man . He did not stop showing us different options !! We are also very pleased with Hendricks Chevrolet GM cars and trucks More
They are very friendly and helpful. Ryan Dempsey was very knowledgeable and a really great salesman. The whole experience was great. I was nervous but he was awesome. very knowledgeable and a really great salesman. The whole experience was great. I was nervous but he was awesome. More
EDIT: I received a call from Jerry Deemer today, service manager I believe he said. He was correct in saying I should have escalated my concerns up the ladder at the time of my discontent for resolution. I manager I believe he said. He was correct in saying I should have escalated my concerns up the ladder at the time of my discontent for resolution. I expressed myself to the point of contact at the time and never pursued it further. He was very apologetic for the level of service I received and I do believe it could have been resolved at the time had I pushed it. He has since made it right with me and I am a happy customer for the call and actions that happened today! In the future there may be another purchase from Hendrick Chevrolet. I am so unhappy with Hendrick Chevrolet. I purchased a 2019 Traverse in 2019 and from the day I bought it I have been unhappy with them. I had an appointment to sign the paperwork, sat for two hours until it was ready to be signed. Went to pick the car up and it had not been cleaned or gassed up. All of the stickers still on the car and I was headed out of town. Fast forward to last week. My car starts making a squeaking noise at 37k miles. I take it in on Saturday, they call and tell me something on the exhaust broke and the very expensive Gold Package extended warranty did not cover it. So it'll be around $950. I'm pissed, but it's got to be fixed, so ok. They say the part will be in Monday, ok, cool. Monday comes and goes, no call, so I call them. Oh we got the wrong part they say. Ok, soo tomorrow then. Tuesday comes and goes, no call. So I call them. Of course they are working on it right now. Finally Wednesday morning comes and they finally call and it's fixed. Get the car and bill, over $600 they charged me for labor. Are you kidding me?!?! I left their lot and went straight to Long Lewis Ford and traded the car for a new Explorer. Never again will I use Hendrick for anything! More
One of the worst person I ever met. She tried to make my son feel like he didn't understand things just because I told her he wasn't getting the extra warranty. Then she kept making statements about her hus son feel like he didn't understand things just because I told her he wasn't getting the extra warranty. Then she kept making statements about her husband and sons working as a mechanic and how it will be in his best interest to grt the warranty. She talks to the black employees like they are beneath her. She has no business working in a environment because she's a racist. More
Very easy to work with found exactly what I was looking for and got me a wonderful deal on it as well. We’ve bought 2 vehicles from here and I love it for and got me a wonderful deal on it as well. We’ve bought 2 vehicles from here and I love it More