Hendrick Chevrolet

My wife and I really do appreciate Service Advisor- Mr. Mark Sullivan. He was kind, courteous and most importantly very professional. We came into the shop on Saturday November 7th @ 8 am to get Mark Sullivan. He was kind, courteous and most importantly very professional. We came into the shop on Saturday November 7th @ 8 am to get our 2006 Chevrolet HHR diagnosed and he immediately let us what was wrong and he ordered the part and told us to come back on Monday after we got off work. After we came on Monday, instead of letting us wait all day in the lobby, Mark told us that the wrong part had came in and ask us politely could we come back on Tuesday. He knew our time was valuable and he in turn acknowledged it. I called on Tuesday and Mark said the part didn’t come in and said “ Let’s try tomorrow ( Wednesday November 11th) so that we wouldn’t waste our time coming down there. Mark even checked “ every 45 minutes “ to see if the part was in. Finally today ( Wednesday November 11th ) it came in and he called to let us know. He really took care of us and treated us fair. I would recommend anyone to com to Mr. Mark Sullivan. Please keep up the good work and may you bring “ satisfaction “ to other customers too. More

I just moved to Birmingham 2 months ago and started having car issues. I called the service center and Britney Rawls was so helpful. She got me right in. The service center was awesome as were all t having car issues. I called the service center and Britney Rawls was so helpful. She got me right in. The service center was awesome as were all the people working in there. They worked with my extended warranty company and ensured they addressed all my issues. Additionally, they worked with me to talk me through the maintanence that was needed on my vehicle- even walked me through the Valvoline program (thank you Nate). I cannot say enough good things about the service department and the customer service as a whole. Britney Rawls went above and beyond and was amazing! She is one of the best employees I have ever engaged with at a dealership EVER. I will use Hendrick in the future and will buy my next car from there just because of the service department!!!! More

Scott Tatum was fantastic! Very helpful and answered all of my questions. Highly recommend him and this dealership to everyone! Please make sure to give them a visit! of my questions. Highly recommend him and this dealership to everyone! Please make sure to give them a visit! More

Very easy experience for me and my wife tonight at hendrick chevrolet due to Jephrey. He made everything simple and easy and got the car we wanted on the first try. Awesome experience and service was hendrick chevrolet due to Jephrey. He made everything simple and easy and got the car we wanted on the first try. Awesome experience and service was pretty quick More

I recently purchased a vehicle from Hendrick Chevrolet in Hoover, AL. The sales agent who assisted me was a Xavier Reed. I cannot say enough about Mr. Reid, he is a man of honor and integrity . He did ev Hoover, AL. The sales agent who assisted me was a Xavier Reed. I cannot say enough about Mr. Reid, he is a man of honor and integrity . He did everything he could to assist in the purchase of the vehicle and to make sure that all expectations were met. He also made follow up phone calls to assure complete satisfaction. If you are looking for a vehicle in the near future, pay a visit to Hendrick Chevrolet and ask for Xavier Reid, you will be glad you did. MsCeCe More

Trey was super friendly and helpful. He really listened to our needs and gave us the best options. I would definitely recommend anyone to this dealership!!! to our needs and gave us the best options. I would definitely recommend anyone to this dealership!!! More

David Sokol was persistent in finding the exact vehicle that I requested. Very professional and customer oriented. I will definitely buy from him in future that I requested. Very professional and customer oriented. I will definitely buy from him in future More

David Sokol ,Has been a amazing sales rep to work with from start to finish. I highly recommend him and Hendricks on the purchase of a new one used car. from start to finish. I highly recommend him and Hendricks on the purchase of a new one used car. More

The customer service at this location is the best around. Scott Thomas did a great job helping me get the truck in really wanted to buy Scott Thomas did a great job helping me get the truck in really wanted to buy More

Xavier was awesome to deal with. He was not pushy and was very assuring that he was going to be able to meet our request. This is my second dealing with a Hendrick Dealership and I am always impressed. Xavie very assuring that he was going to be able to meet our request. This is my second dealing with a Hendrick Dealership and I am always impressed. Xavier is a great salesperson and I would definitely buy from him again. More