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Hendrick Chevrolet

Vestavia Hills, AL

4.9
4,348 Reviews

1620 Montgomery Hwy

Vestavia Hills, AL

35216

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Showing 4,348 reviews

August 31, 2020

The service department is terrible. I took my car in for service, and they damaged my car. I noticed a big dent and scratch when I picked my car up, and I immediately pointed it out to them. It was the we More

by Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jerry Deemer, AJ Given
Aug 31, 2020 -

Hendrick Chevrolet responded

At drop off, prior to any service being completed, damage was noted at the time of write up and shown to the customer. The customer also signed a walk around sheet with the damage report. We are always willing to do everything we can to help with any customer's vehicle issue.

Aug 31, 2020 -

Jay responded

That is not true! The markup noted damage on the passenger side not the driver side. The damage done by the dealership was on the driver side. I have a copy of the sheet! I also have video evidence showing it was a fresh damage. Of course, Hendrick did not care. When I asked them to pull up the camera footage of when we dropped the car off, they refused saying the cameras do not work because the building is new. The building has been there for two or more years! What car dealership has no working cameras?

August 31, 2020

Jon was fantastic! He was very knowledgeable, funny, and so helpful! I would not hesitate to recommend him to anyone looking for a good experience buying a new car! More

by jenniferpberberich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skylar Sumners, Jon Jackson
Aug 31, 2020 -

Hendrick Chevrolet responded

We are so pleased you enjoyed your visit with our team at Hendrick Chevrolet! Thank you for sharing!

August 31, 2020

Jon Jackson was big help, provided me with tons of info about my purchase. All while being extremely professional and great personality! Would definitely recommend him to anyone. More

by Reygomez
Recommend Dealer
Yes
Employees Worked With
Jon Jackson
August 31, 2020

I had a great time talking with David Sokol today he did a great job helping me find the right car for me and my family. More

by erhager
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Sokol
August 31, 2020

Jonshire was outstanding during the time I met him at the dealership until I purchased my new Trail Boss. I highly recommend him as his follow up and communication are outstanding. More

by Rphcody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Jackson
Aug 31, 2020 -

Hendrick Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Chevrolet!

August 31, 2020

I completely enjoyed my second buying experience at Hendrick Chevrolet! My sales guy Jon, was very very helpful. Got me into my brand new 2020 Chevrolet! Thank you guys! More

by billstatepay
Recommend Dealer
Yes
Employees Worked With
Jon Jackson
Aug 31, 2020 -

Hendrick Chevrolet responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Chevrolet. We appreciate you and your support for our team and our business!

August 31, 2020

Enjoyed working with Xavier, he did an incredible job getting us the best deal possible in what we wanted. Looking forward un working with him again! More

by Trashay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier Reid
August 31, 2020

purchased a vehicle last week and Xavier was my sales purchased a vehicle last week and Xavier was my sales professional and he is absolutely perfect!! I absolutely love Hendrick Chevrolet! Xavier went a More

by Kayd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier Reid
August 31, 2020

Xavier is both professional and very hospitable. He was very dedicated to ensuring I had an elite customer experience. Very satisfied, Highly recommend this dealership! More

by nigeriakcox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier Reid
August 30, 2020

Best salesman ever. He got me the term price and apr I wanted. Matthew and David also helped in my search for a new car. More

by Possum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew and David , Scott Thomas, Lisa Looney, Gareth Donoho, Christian Kent
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