Hendrick Chevrolet

The service department receives 1 star only because there are no negative stars. My issue has consistently been a problem for 7 months with no end in sight regarding a faulty turbo boost. This is absolutely are no negative stars. My issue has consistently been a problem for 7 months with no end in sight regarding a faulty turbo boost. This is absolutely unacceptable. I have literally taken my vehicle 7 times to the service department to fix then, as soon as it's "fixed" the check engine light immediately comes on reporting the same issue. They have replaced the turbo, allegedly, only for the same issue to return within either a few weeks, days or sadly minutes of leaving the dealership. This last time my car was fixed the check engine light came on before we got the car home. The next morning we took it back for them to fix and Hendricks still has it. The car isnt fixed and it's been a month. I've paid a car note on a car I haven't driven since the end of June and today is August 1st. In actuality, I haven't consistently driven since March. As of this writing my car was supposedly in the bay because a part had to be ordered, yet again. My husband and I were advised on Wednesday that the car was being worked on and they would follow up. Thursday comes and goes. On Friday my husband calls not only has my car not been worked on yet but they would try to get it done within the next few days. It's been 7 months and I'm not dealing with another month of this. I'm paying for a car that I can't drive but on the "bright side" I can trade my crap Chevy that Chevy can't fix for a brand new crap Chevy that they won't be able to fix. Thanks but no thanks. Every Chevrolet has been dreadful and dealing with this unprofessional, inept service department is the icing on the cake. I can't understand how such a huge dealership can operate with a service department that is incapable of servicing the vehicles they should be specialized in servicing. This needs to be corrected and rectified immediately. More

Definitely coming back! Thanks Hendrick! Got a great used Camry at a great price! My salesperson Scott Thomas was super friendly and easy to deal with which was a nice change of pace after Got a great used Camry at a great price! My salesperson Scott Thomas was super friendly and easy to deal with which was a nice change of pace after all the other dealerships I looked at! More

Wow! Customer service and sales team are EXCEPTIONAL! Very friendly, knowledgeable and helpful. They go above and beyond to help make your dream car come true! Only bad experience was the demeanor and wo Very friendly, knowledgeable and helpful. They go above and beyond to help make your dream car come true! Only bad experience was the demeanor and words from the finance advisor. More

David helped me in my search for an affordable new car. I did not feel pressured or rushed and he gave me many options to ponder on. I will be getting in touch with him soon. did not feel pressured or rushed and he gave me many options to ponder on. I will be getting in touch with him soon. More