
Hendrick Chevrolet
Vestavia Hills, AL
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Great service visits. Mark Sullivan consistently went above and beyond to address my Corvette service requests. He never let up. Got the job done just perfectly, was friendly and efficient and effective above and beyond to address my Corvette service requests. He never let up. Got the job done just perfectly, was friendly and efficient and effective and dedicated to getting the job done. You cannot ask for anybody to do a better job in representing your interests and making your vehicle right. More
Sales rep Scott Tatum, did a great job putting my sale together for a Corvette Grand Sport. This was the second vehicle that we purchased with his help, and both sales went very smoothly, very quickly, an together for a Corvette Grand Sport. This was the second vehicle that we purchased with his help, and both sales went very smoothly, very quickly, and no hassle at all. This dealership has represented by Scott Tatum is in my opinion the best in the country. More
I loved my experience here, It was quick efficient and very helpful, I will be buying another car. I’m super happy with my experience and my car. Great shoutout to Jon Jackson very helpful, I will be buying another car. I’m super happy with my experience and my car. Great shoutout to Jon Jackson More
I had a very good experience at this dealership. My husband and I were treated very well, everyone was courteous and kind. I would recommend anyone to go to Hendricks. husband and I were treated very well, everyone was courteous and kind. I would recommend anyone to go to Hendricks. More
Came down here with my son so he could get him a truck the salesman(Scott) helped him with all his needs and got him into the truck he wanted, then Scott helped me get into my very first new vehicle the salesman(Scott) helped him with all his needs and got him into the truck he wanted, then Scott helped me get into my very first new vehicle More
Scott Tatum was amazing! I recommend your next car purchase be from Hendricks Chevrolet in Hoover, AL. He found just the vehicle I wanted and went to Georgia to bring it him. He and the entire Hendric purchase be from Hendricks Chevrolet in Hoover, AL. He found just the vehicle I wanted and went to Georgia to bring it him. He and the entire Hendrick's team made our car buying experience easy and tbey were a pleasure to work with! My and husband and I could not be happier! More
The service department receives 1 star only because there are no negative stars. My issue has consistently been a problem for 7 months with no end in sight regarding a faulty turbo boost. This is absolutely are no negative stars. My issue has consistently been a problem for 7 months with no end in sight regarding a faulty turbo boost. This is absolutely unacceptable. I have literally taken my vehicle 7 times to the service department to fix then, as soon as it's "fixed" the check engine light immediately comes on reporting the same issue. They have replaced the turbo, allegedly, only for the same issue to return within either a few weeks, days or sadly minutes of leaving the dealership. This last time my car was fixed the check engine light came on before we got the car home. The next morning we took it back for them to fix and Hendricks still has it. The car isnt fixed and it's been a month. I've paid a car note on a car I haven't driven since the end of June and today is August 1st. In actuality, I haven't consistently driven since March. As of this writing my car was supposedly in the bay because a part had to be ordered, yet again. My husband and I were advised on Wednesday that the car was being worked on and they would follow up. Thursday comes and goes. On Friday my husband calls not only has my car not been worked on yet but they would try to get it done within the next few days. It's been 7 months and I'm not dealing with another month of this. I'm paying for a car that I can't drive but on the "bright side" I can trade my crap Chevy that Chevy can't fix for a brand new crap Chevy that they won't be able to fix. Thanks but no thanks. Every Chevrolet has been dreadful and dealing with this unprofessional, inept service department is the icing on the cake. I can't understand how such a huge dealership can operate with a service department that is incapable of servicing the vehicles they should be specialized in servicing. This needs to be corrected and rectified immediately. More
Definitely coming back! Thanks Hendrick! Got a great used Camry at a great price! My salesperson Scott Thomas was super friendly and easy to deal with which was a nice change of pace after Got a great used Camry at a great price! My salesperson Scott Thomas was super friendly and easy to deal with which was a nice change of pace after all the other dealerships I looked at! More
Wow! Customer service and sales team are EXCEPTIONAL! Very friendly, knowledgeable and helpful. They go above and beyond to help make your dream car come true! Only bad experience was the demeanor and wo Very friendly, knowledgeable and helpful. They go above and beyond to help make your dream car come true! Only bad experience was the demeanor and words from the finance advisor. More
Jeremy is fantastic! He is very friendly and knowledgeable! He was able to answer all my questions. My husband and I really loved this dealership and will be back in the future. knowledgeable! He was able to answer all my questions. My husband and I really loved this dealership and will be back in the future. More