
Hendrick Chevrolet
Vestavia Hills, AL
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Came from Michigan and bought a yellow 2015 Corvette Z06 on 6/4/2020. Probably the worst experience I’ve ever had, not just with cars but in general. I got to the dealership around 10:30 AM and after being on 6/4/2020. Probably the worst experience I’ve ever had, not just with cars but in general. I got to the dealership around 10:30 AM and after being toyed with for several hours left about 7pm. Drove back to Michigan in the Z06 right after and had to sleep at a hotel due to heavy rain that night. As opposed to a smooth transaction as we agreed on before I came down. All of this and it was a cash sale. No finance and no headache. You would think buying your first Corvette and it being a Z06 would be one of the most exciting things in life. Except it coming to be the exact opposite. I am sad I have to give the 1 star that is required in this survey. Only person I have to thank would be Jon my sales rep. He kept everything together and was very helpful. I appreciate him understanding where I was coming from. Besides Jon, I completely regret buying a vehicle from this dealership. More
When you have a problem says he will call you back and you never hear from him. The service adviser also said he would call me back and no response as of today you never hear from him. The service adviser also said he would call me back and no response as of today More
Sales rep was friendly and knowledgeable. Very understanding of my wants and needs for the vehicle I was trying to purchase. Would highly recommend this sales rep to friends and family. understanding of my wants and needs for the vehicle I was trying to purchase. Would highly recommend this sales rep to friends and family. More
I had a great time buying my new 2020 RST Silverado. Fast, courteous and made me feel very welcome. Next vehicle will be from here. Fast, courteous and made me feel very welcome. Next vehicle will be from here. More
Jarvis went over and above trying to find us a Tahoe to meet our specifications. He even had it transferred from North Carolina. I would send other customers to him in a heartbeat. meet our specifications. He even had it transferred from North Carolina. I would send other customers to him in a heartbeat. More
Thanks Jarvis. Pleasure to work with you. I liked the straight up Advice and we are really happy with our new Vehicles. Only problem is the showroom is too cold straight up Advice and we are really happy with our new Vehicles. Only problem is the showroom is too cold More
This was my second car that I have gotten from you all. I have gotten great service each time. My salesmen was great, I will Recommend him to anyone I know that needs a car. My salesman was Atak Yai have gotten great service each time. My salesmen was great, I will Recommend him to anyone I know that needs a car. My salesman was Atak Yai More
They did not clean my used truck very well in the interior but overall it was a good experience Kendrick was a good help made it easygoing interior but overall it was a good experience Kendrick was a good help made it easygoing More
Worked with Trey Henderson and he provided excellent customer service. When vehicles are needed, I will not hesitate to reach out and I encourage you to do the same for your next purchase. customer service. When vehicles are needed, I will not hesitate to reach out and I encourage you to do the same for your next purchase. More
The service was amazing and thr engineers were so friendly. My car has been good after the service, and of course I will go ask for help to them. friendly. My car has been good after the service, and of course I will go ask for help to them. More