Hendrick Chevrolet

Entire team we worked with to purchase 2 vehicles at once (1 new, 1 used) was patient, helpful, and knowledgeable. We will definitely be return customers (1 new, 1 used) was patient, helpful, and knowledgeable. We will definitely be return customers More

I love the hospitality of the salesmen Atak Yai was very informative and explained every deal of the car buying experience. I would refer others to Hendricks Chevrolet because they made sure that my husb informative and explained every deal of the car buying experience. I would refer others to Hendricks Chevrolet because they made sure that my husband and I were completely satisfied before we left the car lot. More

Helpfull and courtesy Trey Henderson and several co workers worked exceptionally hard to help me get the car that I really wanted. The professionalism and courtesy shown t Trey Henderson and several co workers worked exceptionally hard to help me get the car that I really wanted. The professionalism and courtesy shown to me was very much appreciated. Thank you! More

Loved our salesman. But didn't feel like we got to see as many vehicles as we might have liked. My husband was able to make a deal on our car, but "the dance" took way too long. We also had to pay 265.00 ext many vehicles as we might have liked. My husband was able to make a deal on our car, but "the dance" took way too long. We also had to pay 265.00 extra for an additional key fob, after we closed the deal. Shame on us. More

I recently visited Hendrick and me and my wife spoke with Devin and he was the most amazing rep we could’ve spoke with and I’m looking forward to doing business with him in the near future and I would recomm Devin and he was the most amazing rep we could’ve spoke with and I’m looking forward to doing business with him in the near future and I would recommend him to anyone More

I waited almost all day trying to haggle with the dealers. They were nice, but blatantly ignored what I told them was my bottom line. The finance division did not communicate with the dealers well an dealers. They were nice, but blatantly ignored what I told them was my bottom line. The finance division did not communicate with the dealers well and I ended up not being to take my new car home for another day which meant that I waited longer. They didn’t care that I waited over an hour and a half when I was early to my appointment. More

Great Customer service with the sales team. Both Jody and Trey went out of their ways to ensure I had a quality and professional experience. Trey went out of their ways to ensure I had a quality and professional experience. More

Greatest service department I ever dealt with. Awesome service manager JERRY DEEMER. Service advisor Chris Taylor...... Best great wonderful respectful awesome user friendly thank you service manager JERRY DEEMER. Service advisor Chris Taylor...... Best great wonderful respectful awesome user friendly thank you More

The sales department were really good. The one thing that needs immediate attention is how slow it is to close a car deal. Wayyyyyyy tooooo slow of a process. There was a female I spoke to who told me that t needs immediate attention is how slow it is to close a car deal. Wayyyyyyy tooooo slow of a process. There was a female I spoke to who told me that there were so many people ahead of me... the time it takes.... Ok, as a customer I don’t care. That’s something I don’t need to know. That’s a valid dealer problem. Hire another person to help out or find another way to streamline this process. Give the customer something to do in shortening the time it takes to get out of there. Give the sales staff some freedom in starting the process other than getting a copy of the license. I was there with my daughter for almost two hours. That’s a management problem. Price is what sells and my time is money too! The man I felt with in closing the deal was awesome. He was professional and courteous. The other thing in question is the dealer fee. Include it in the price. When you see such a big fee, it sours the deal enough for me that I would think twice before dealing with you again. Other than those two problems, good experience. More