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Hendrick Chevrolet
Vestavia Hills, AL
4,322 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 4,322 reviews
September 07, 2019
Would not honor battery warranty Had battery replaced under warranty for my ‘16 Malibu Premier on 2/18/18. Just 19 months later battery fails. I take it to Hendrick Chevrolet who ag Had battery replaced under warranty for my ‘16 Malibu Premier on 2/18/18. Just 19 months later battery fails. I take it to Hendrick Chevrolet who agrees the battery is bad, but wants $375 for a new one! I tell them that doesn’t make sense as the ACDelco battery is 42 month free replacement, after talking to the service advisors for 10 minutes they simply refuse to honor the warranty. I got the car back and will have to buy my own replacement out of pocket. Shame on these people. please contact me. You have my information. Lee K. More
by Lklingle
Employees Worked With
Kaila Weber
September 06, 2019
AWESOME Customer Service I really enjoyed working with Jon, who sold me my truck, and Mark, who serviced it! AWESOME Customer Service! Great experience with the both of t I really enjoyed working with Jon, who sold me my truck, and Mark, who serviced it! AWESOME Customer Service! Great experience with the both of them. Friendly environment, More
by CLEVELANDAUSTIN74
Verified CustomerEmployees Worked With
Jon Jackson, Mark Sullivan
September 06, 2019
Great Experience Jephrey Collins was very helpful! He had Excellent customer service! I will highly recommend anyone to come and check out your cars! My overall experi Jephrey Collins was very helpful! He had Excellent customer service! I will highly recommend anyone to come and check out your cars! My overall experience was Great! More
by Satisfied Customer
Employees Worked With
Jephrey Collins
September 05, 2019
Bought three cars in two months Ask for Cody. He will work hard to make sure you are satisfied. with your purchase. Allison will help you after the sell to ensure you are happy. Ask Ask for Cody. He will work hard to make sure you are satisfied. with your purchase. Allison will help you after the sell to ensure you are happy. Ask for Nate or Stewart in the service department they will ensure you service experience is great. More
by Robert Caffee
Employees Worked With
Allison Tatum, Nate Dodson, Stewart Pike, Cody Sanford
September 04, 2019
no issues I've used this dealership for years for both service and purchasing cars. If you want your car taken care of, talk to Stewart Pike in the service dep I've used this dealership for years for both service and purchasing cars. If you want your car taken care of, talk to Stewart Pike in the service department. If you want a Corvette specifically, Scott Thomas has you taken care of. Last, but not least, for all your other car/truck purchasing needs, used or new, you'd be doing yourself a disservice by not talking to Trey Meares. I can't help but feel like he's went beyond what, not only you'd expect from a salesman, but way above and beyond what you'd typically expect, given the stigmata that follows his profession. More
by Crosive
Employees Worked With
Jody Marxen, Scott Thomas, Trey Meares, Stewart Pike
September 04, 2019
Awesome Jacki Vincent was the best! She was so helpful, knowledgeable and courteous. She genuinely cared about our needs. We will definitely be back when an Jacki Vincent was the best! She was so helpful, knowledgeable and courteous. She genuinely cared about our needs. We will definitely be back when another vehicle is needed. More
by Kswindle0119
Employees Worked With
Jacki Vincent
September 04, 2019
Typical dealership. My salesperson was great. The issue i have is with the car dealership industry as a whole. The lack of transparency and extreme wait times are ridicul My salesperson was great. The issue i have is with the car dealership industry as a whole. The lack of transparency and extreme wait times are ridiculous. Also i purchased a vehicle that was above $50,000 and it was given a less than decent detailing. More
by james_m_young
Employees Worked With
Trey Henderson
September 04, 2019
Wonderful We were heading out of town and they got us in and out just as fast ad they could. We appreciate the process of being done in less than two hours We were heading out of town and they got us in and out just as fast ad they could. We appreciate the process of being done in less than two hours More
by Jwbell35
Employees Worked With
Skylar Sumners, Pete Kniskern, Jacki Vincent
September 04, 2019
Grateful Danny was fantastic. We were dealing with a very difficult and tragic situation that left me with a vehicle that had a significant amount of negative Danny was fantastic. We were dealing with a very difficult and tragic situation that left me with a vehicle that had a significant amount of negative equity. We had just wasted quite a bit of time at Honda and Danny was direct and to the point and explained to us exactly what would be needed to get out of the situation. He then spent over 4hrs walking us through every step and went above and beyond what was required. I am sincerely grateful. More
by TRACEY.KINDER
Employees Worked With
Danny Mayo
September 04, 2019
Very pleasant encounter with Danny Mayo from the onset. Danny NATO was so very nice and considerate of what we wanted. It was important to him that we were pleased with our purchase. Very nice experience, a Danny NATO was so very nice and considerate of what we wanted. It was important to him that we were pleased with our purchase. Very nice experience, although process was too long ! More
by Crawgranne2!
Employees Worked With
Allison Tatum, Danny Mayo
