
Hendrick Chevrolet
Vestavia Hills, AL
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Better follow up communication. Jody was nice to work with. Follow up from Jarvis on repair items to be completed would have made the experience better. Communication got better at Jody was nice to work with. Follow up from Jarvis on repair items to be completed would have made the experience better. Communication got better at the end but it should have been better throughout the entire transaction. With better follow up and communication, I feel certain it would have taken less than the three days after the sale to receive my car. The amount of followup repair work was not significant. The finance experience could have been better. While my expectations on rate could have been optimistic, I wish I were told the rate before signing of papers. Lower rates were obtained from other institutions, but was placed with bank with higher rate. My 800+ credit score, no other debt, and down payment size warranted offering a lower rate. After my inquiry, I was placed with a lower rate. More

Josh is a buyers dream salesman Having owned 3 dealerships Josh Tatum is as professional as anyone I have ever had the pleasure of working with on purchasing a new vehicle. I’ll cer Having owned 3 dealerships Josh Tatum is as professional as anyone I have ever had the pleasure of working with on purchasing a new vehicle. I’ll certainly be back and be looking for Josh. He speaks volumes about your organization and it’s management. Thank you. Bob Bethel More
More inventory I was treated very well and Hendrick has more vehicles to choose from than other dealers Having more makes it easier to trade when you can get the ri I was treated very well and Hendrick has more vehicles to choose from than other dealers Having more makes it easier to trade when you can get the ride you want More
Excellent service and sales people Trey was awesome to work with while purchasing a new vehicle. Excellent service department as well. Have had Stewart to take care of any service that Trey was awesome to work with while purchasing a new vehicle. Excellent service department as well. Have had Stewart to take care of any service that I have needed. More
Best Chevy dealer in Birmingham After a terrible experience at Edwards Chevrolet east, Alex went over and beyond! Thais was tricky a Great experience! We really enjoyed this experien After a terrible experience at Edwards Chevrolet east, Alex went over and beyond! Thais was tricky a Great experience! We really enjoyed this experience! We are recommending Hendrix and Alex to everyone we know. More
Dug us out of a hole, never going anywhere else! This dealership was amazing! We can’t say enough great things about Scott Tatum and Jodi! We were in a real bind with our old vehicle and upside down This dealership was amazing! We can’t say enough great things about Scott Tatum and Jodi! We were in a real bind with our old vehicle and upside down in it. They did everything they could to dig us out of that hole. We were there until 12 am asking questions, they were more than patient and never made us feel like a burden. Jodi worked magic and I have never been to a place where the sales manager worked with us through the entire process along with Scott. They did not pressure us once and gave it to us straight. What more could you ask for? We will forever more buy are vehicles from them and go no where else. More
I love Hendrick This is the second time I have bought a car through Hendrick and both times I had a great experience. The team is very friendly and helped me get the This is the second time I have bought a car through Hendrick and both times I had a great experience. The team is very friendly and helped me get the perfect car. More
Great experience Service was great. Xavier did not give up until I was driving off on a car. Overly thankful for the salesman and the whole Hendrick family Service was great. Xavier did not give up until I was driving off on a car. Overly thankful for the salesman and the whole Hendrick family More
Frustrating - entirely too much waiting around My salesman did a great job and was as helpful as he could be. However, several people on the management team were inconsiderate of my time, rude and My salesman did a great job and was as helpful as he could be. However, several people on the management team were inconsiderate of my time, rude and condescending. When I complained about having spent 6 hours there, one person reminded me that I had invested six hours already and that’s why I shouldn’t leave. My time is valuable and that was inappropriate and unprofessional. Further, while I waited for two hours (alone) to sign my paperwork, several of the salespeople and managers were flying a drone around and ignoring customers. I’m happy with my vehicle and price but the staff could use some major improvement. More
Incredible The management at this dealership was incredible super helpful and was willing to and listen to all needs and made sure to meet them. They will have m The management at this dealership was incredible super helpful and was willing to and listen to all needs and made sure to meet them. They will have my business for a long time More