
Hendrick Chevrolet
Vestavia Hills, AL
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Communication It seem as though there is not good communication between the sales/service/finance. We agreed on a deal Friday afternoon and we were coming back at 8 It seem as though there is not good communication between the sales/service/finance. We agreed on a deal Friday afternoon and we were coming back at 8am Saturday to sign. When we got there Saturday we ended up waiting another 2 hours to sign. Someone told finance we'd be in at 7am and the lady came in and then left when we didn't show. The car had not been detailed like it was supposed to be, so we had to come back Tuesday to get the stickers and such off. More
Great experience We went in looking to trade our car in. We were looking to stay in a certain amount on our monthly payments. They made it possible to get a good truck We went in looking to trade our car in. We were looking to stay in a certain amount on our monthly payments. They made it possible to get a good truck with staying on budget. Very friendly staff and helpful. More
Wonderful dealership Even as I was feeling uncomfortable with how things were going and was going to come back another time , they found a way for me to get what I needed Even as I was feeling uncomfortable with how things were going and was going to come back another time , they found a way for me to get what I needed with a good deal , so I could leave with a good deal and not have any doubts . Wonderful place . More
Focused and Fast All the essential purchase items were covered timely on the phone. During the GM financing process in the office it slowed down, but it allowed us tim All the essential purchase items were covered timely on the phone. During the GM financing process in the office it slowed down, but it allowed us time to have lunch. More
Purchase Interaction Thanks to Devin Alexander for all his extraordinary customer service. Really appreciated the time and effort in helping to complete the purchase proce Thanks to Devin Alexander for all his extraordinary customer service. Really appreciated the time and effort in helping to complete the purchase process and delivery. More
2019 Silverado Great experience!!! Jonshir was awesome and very patient!!! Jody M., sales mgr, means what he says when he wants to sell 100 vehicles...he wouldn’t st Great experience!!! Jonshir was awesome and very patient!!! Jody M., sales mgr, means what he says when he wants to sell 100 vehicles...he wouldn’t stop until he was able to meet my needs!!! Glad to be out of a Toyota and back in a Chevy!!! More
It was my first experience and it was a great one! The team members were welcoming and nice. They take their time with the customer and ask for all your needs and try their best to fulfill those! The team members were welcoming and nice. They take their time with the customer and ask for all your needs and try their best to fulfill those! More
Great sales person and floor manager These two people above and beyond to help me out with the purchase of the car.They are a great asset to your dealership and made my experience a great These two people above and beyond to help me out with the purchase of the car.They are a great asset to your dealership and made my experience a great one. More
Left with the vehicle I wanted for the price I wanted to pay I originally came into Hendricks to inquire about the Chevy Silverado, with the intention of making a purchase some time in the future. I was asked wh I originally came into Hendricks to inquire about the Chevy Silverado, with the intention of making a purchase some time in the future. I was asked what it would take for me to go ahead and make the purchase. I told them. They found the vehicle I was looking for and met me where I wanted to be on the price. More
A great buying experience Went in to find a new car. Salesman greeted us when we went inside. He listened to what we wanted and proceeded to show us the cars they have in that Went in to find a new car. Salesman greeted us when we went inside. He listened to what we wanted and proceeded to show us the cars they have in that category. No hassles straight forward experience where the dealership really wants to earn your trust and business. Everyone was very courteous and welcoming. Would definitely buy there again. More