
Hendrick Chevrolet
Vestavia Hills, AL
Filter Reviews by Keyword
By Type
Showing 4,317 reviews
Great service Very helpful throughout the entire process so glad we choice Hendricks Hoover. Every question was answered, every detail was explained. Follow up was Very helpful throughout the entire process so glad we choice Hendricks Hoover. Every question was answered, every detail was explained. Follow up was excited very thankful with our experience. More
Perfect sales experience The sales experience was exceptional and excellent. Trey Meares went above and beyond. He was informative, polite, patient and most importantly honest The sales experience was exceptional and excellent. Trey Meares went above and beyond. He was informative, polite, patient and most importantly honest and a “straight-shooter” throughout the process. Thank you! Got a customer for life. More
Great experience Pete Kniskern was very personable and made both me and my husband very comfortable. Made the whole process enjoyable from start to finish! Had a blast Pete Kniskern was very personable and made both me and my husband very comfortable. Made the whole process enjoyable from start to finish! Had a blast. More
Easy to work with you Working with them for delivery.I had to come back and forth didn't drive my car safely when. Devin brought me my car he was on two wheels. Working with them for delivery.I had to come back and forth didn't drive my car safely when. Devin brought me my car he was on two wheels. More
Very disappointed Ok so do not buy a car that is not at that specific dealership that you are at. I bought a car from Hendricks last Saturday. I was told it would take Ok so do not buy a car that is not at that specific dealership that you are at. I bought a car from Hendricks last Saturday. I was told it would take the car 3-10 days to arrive. On Tuesday I was told that they did purchase the car from another Hendricks dealership and that it was being shipped on Thursday I was informed that the car had sold at that dealership and the sales manager said he find us another one. I have called and left messages multiple times without a response. A week later we called the dealership that had the car that was supposedly sold and they still have it. This is ridiculous. Now I am trying to get in touch with dealership just to cancel purchase and everything that is going on. More
Hendrick Everyone was so helpful in helping me find the car I wanted! They also were very helpful and negotiable with my price range and the cost of the car! D Everyone was so helpful in helping me find the car I wanted! They also were very helpful and negotiable with my price range and the cost of the car! Definitely reccommend! More
Service and new vehicle I was very pleased with knowledge of sales staff and finance. Over the past four years I have been very impressed by Nate Dodsonin service departmen I was very pleased with knowledge of sales staff and finance. Over the past four years I have been very impressed by Nate Dodsonin service department. More
One of the best experiences ever while car shopping. Really enjoyed the customer service experience. Would recommend to anyone looking for a reliable vehicle. The service is brief and enjoyable. Felt rel Really enjoyed the customer service experience. Would recommend to anyone looking for a reliable vehicle. The service is brief and enjoyable. Felt relieved after I was able to purchase from this dealership. More
Adequate. Not overly great. Richie (finance) was a bit rude Needs improvement. Sales team did not have all of the correct information about the car I wanted and it was tough to understand what he was saying. Needs improvement. Sales team did not have all of the correct information about the car I wanted and it was tough to understand what he was saying. More
patience is key Great environment! Multiple employees took their time to introduce themselves and offer assistant. Trey devoted 3+ hours to helping me find the perfec Great environment! Multiple employees took their time to introduce themselves and offer assistant. Trey devoted 3+ hours to helping me find the perfect vehicle within my budget. Not only did he go above & beyond for me, but also gave me an offer I could not turn down. This is the first and only experience I have had with a dealership that was perfect. Most dealership employees will push and push to the point where it seems they are more interested in the sale, than your satisfaction. At the end of the night, I was more than satisfied with my purchase. Thank you! More