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Hendrick Chevrolet
Vestavia Hills, AL
4,317 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 4,317 reviews
March 29, 2019
Third times a charm This was my third time to Hendrick Chevrolet Hoover. And my third purchase from them as well. The staff are still as pleasant and knowledgeable as if This was my third time to Hendrick Chevrolet Hoover. And my third purchase from them as well. The staff are still as pleasant and knowledgeable as if it were my first time experiencing the Hendrick Chevrolet family. Always a clean and organized business, from the lot entry to the great selection of new trucks to the service bays, the customer waiting area and every where you look. Just a great experience. More
by sisson.rick
Verified CustomerEmployees Worked With
My salesman and the finance manager., Stephanie Stewart, Blake Bishop
March 27, 2019
Great service At first we were sceptic but James came in and shut the building down he’s a great salesman I loved him every bit as well as the service!!! At first we were sceptic but James came in and shut the building down he’s a great salesman I loved him every bit as well as the service!!! More
by gajones01
Employees Worked With
James McKenzie, Stephanie Stewart, Ty Tolleson
March 27, 2019
My experience at Hendrick's Chevrolet was awesome and Devin Alexson was great and very helpful. I will recommend this dealership and go see Devin Alexson when you go he will get Chevrolet was awesome and Devin Alexson was great and very helpful. I will recommend this dealership and go see Devin Alexson when you go he will get you in the car you want. More
by georginagriffin071
Employees Worked With
Devin Alexander
March 27, 2019
Xavier Reid Xavier was a great salesman. He got me into a 2019 Chevy. Everyone at Hendricks was very nice to me. Thank you so much. I'm really enjoying my car. Xavier was a great salesman. He got me into a 2019 Chevy. Everyone at Hendricks was very nice to me. Thank you so much. I'm really enjoying my car. More
by ebonygivens
Employees Worked With
Xavier Reid
March 23, 2019
Excellent Everything was EXCELLENT!!!!!!!!!!! Was start to finish very professional and knowledgeable I would definitely recommend them to everyone I will be pu Everything was EXCELLENT!!!!!!!!!!! Was start to finish very professional and knowledgeable I would definitely recommend them to everyone I will be purchasing from them again in the future More
by ABBYHOLLOWAY133
Employees Worked With
Xavier Reid
March 22, 2019
Great Experience My experience with this dealership and salesman (Scott Tatum) has been excellent thus far. The whole process was the smoothest I have encountered with My experience with this dealership and salesman (Scott Tatum) has been excellent thus far. The whole process was the smoothest I have encountered with any dealership in the past. More
by mdanthony
Employees Worked With
Scott Tatum
March 22, 2019
Great Service I called the dealership and spoke with Skylar who was great especially after explaining I had just had an awful experience with a different Chevrolet I called the dealership and spoke with Skylar who was great especially after explaining I had just had an awful experience with a different Chevrolet dealership in town. He then set me up with Blake to assist me when I arrived at the dealership and Blake was great! He let me go at my pace with no pressure and basically was like you tell me what you want. Then when I went to Shameka to do the finance paperwork, she was really great! The dealership was closed at this point and she did not rush and took her time and was super friendly. All 3 of the people I dealt with had amazing customer service skills and really made a great impression! More
by frittswhitney
Employees Worked With
Blake Moore, Skylar (internet sales) and Shameka (finance)
March 17, 2019
It was great. It was a great experience. I was impressed about how concerned Alex was about our well being. He wasn't pushy. That was great. I'm not associated It was a great experience. I was impressed about how concerned Alex was about our well being. He wasn't pushy. That was great. I'm not associated with any dealership. More
by adennis1958@gmail.com
Employees Worked With
Alex Eastman, Katie Wornick
March 16, 2019
CROOKS! On 2/12/19, I purchased a new Crate Engine (Part #19329865) from Hendrick Chevrolet Hoover, Al for my 2007 GMC Yukon Denali (Invoice #460415P, Total $ On 2/12/19, I purchased a new Crate Engine (Part #19329865) from Hendrick Chevrolet Hoover, Al for my 2007 GMC Yukon Denali (Invoice #460415P, Total $4201.13) I had the Engine installed beginning on 2/16/19 and completed on 2/24/19. I test drove the vehicle on 2/27/19 and within 2 miles, the Engine started knocking. On 2/28/19, I towed the Yukon to Hendrick Chevrolet in Hoover, Al. From 2/28/19 to 3/15/19, I was repeatedly lied to and misled by Jerry Deemer the Service Manager and Nate Dodson the Service Writer. On 3/15/19, I received an email that they would not be replacing the Engine under the Warranty. I returned to Hendrick Chevrolet the same day and picked up my Yukon and a disassembled Engine to tow it home. The Engine that I was given on 3/15/19 was not the new Engine that I purchased on 2/12/19. know this because I had marked the Heads of the Engine prior to dropping it off on 2/28/19. More
by tkizziah
Employees Worked With
Jerry Deemer, Nate Dodson
March 16, 2019
Great Experience! We stopped by to look at a vehicle they had listed. Trey was our sales guy and he was great to deal with. Never pushed or pressured us to make a sal We stopped by to look at a vehicle they had listed. Trey was our sales guy and he was great to deal with. Never pushed or pressured us to make a sale. He was easy-going and just wanted us to make the right decision for us. We decided on the vehicle and went inside to “look at numbers”. Kate, the Finance Officer, came over and introduced herself and we negotiated with her directly. There was no “Well, let me see what my manager will let me do” and leave you sitting for 20-30 minutes at a time. She knew the numbers and I told her where I wanted to be and they made it happen. We were in and out in about 2 and a half hours. It was great. Because they made this experience so easy and streamlined, I will highly recommend anyone going there to see their huge inventory of vehicles. More
by kourtneygober
Employees Worked With
Trey (can’t remember his last name.), . .
