Hendrick Chevrolet

BUYERS BEWARE!!! Doing business with this dealership has been the worse experience ever. First of all, let me just say that I do not recommend them because they are ve Doing business with this dealership has been the worse experience ever. First of all, let me just say that I do not recommend them because they are very rude, unprofessional and shady. I purchased a vehicle from this place on August 9th and when I attempted to make my first payment on September 6th, the finance company stated they had no record of my contract. I reached out to the dealership and was then told they just needed to do a new contract so, I went back in and signed a new contract and thought everything was done. A few days later I began getting calls from numerous people from the dealership stating that I needed to come in so I did. When I arrived, they sent out their very rude sales manager Andrew who then told me that my deal did not go through and I had to return the car. I advised him that I would return it as soon as I could get my daughter's belongings out. At this point he became belligerent and called me several racial slurs and got in my face. Then he demanded that I return the vehicle after I had already told him I would bring it in, he threatened to call the police on me. I then reached out to the general manger Tee Thomas who was just as bad and did nothing but lie. He claimed to have addressed the issue, but I assure you he did not. The deal fell through because they failed to follow the guidelines specified by the finance company and they did not even acknowledge that they screwed up. The manager had me come back in stating that he was going to fix it, but he did not. Instead, he done nothing but lie and waste my time. I am now out of money for registering and putting insurance on a vehicle that had to be returned. DO NOT GO TO THIS DEALERSHIP TO PURCHASE A VEHICLE!!! I ended up with 14 inquiries on my credit that I did not authorize and my credit score took a 29 point hit because of it. I told them up front that I did not want my credit ran more than twice, but they done it anyway. BUYERS BEWARE!! This place will do anything to get a sale, even if it is not on the up and up. More

Great experience. The salesman did a wonderful job of matching me with the perfect car. Brand new and beautiful car. Very personable and accommodating. I plan to go bac The salesman did a wonderful job of matching me with the perfect car. Brand new and beautiful car. Very personable and accommodating. I plan to go back in the future. More

Amazing They got me in my dream car. Best service ever go and see zay. They will make your dream a reality. And everyone is friendly. They got me in my dream car. Best service ever go and see zay. They will make your dream a reality. And everyone is friendly. More

They lied to me the entire two months Not only is the customer service AWEFUL , They lie to you and waste your valuable time. They try so hard to make a sale they are willing to do whateve Not only is the customer service AWEFUL , They lie to you and waste your valuable time. They try so hard to make a sale they are willing to do whatever it takes no matter what the ending consequences are. I should have listened when everyone told me to stay away. And the manager (T.Thomas) he’s a joke so you can only imagine how his team is. He lied and said he wasn’t running credit over and over again then BOOM, 15 inquiries. I was put in a vehicle , i drive the car almost two months then they called with a story saying i had to return it. My suggestion to all, if you want a nice vehicle 1000% legal, avoid this place at all cost. More

Excellent Experience was wonderful Xavier was very professional and very patient with me considering my situation. We were in and out in perfect timing consider Experience was wonderful Xavier was very professional and very patient with me considering my situation. We were in and out in perfect timing considering I had a 2 year old with me. Loved my visit and car buying experience overall would definitely recommend as well as return for a future dated visit. Job well done wouldn’t change a thing THANKS!!! More

Got my dream car Sales person Atak was a sweety and very helpful and fast with his service!! Had bad experience with Service department tho!! Had a lot of fun!! Sales person Atak was a sweety and very helpful and fast with his service!! Had bad experience with Service department tho!! Had a lot of fun!! More

Awesome Experience !! Our sales man was fantastic, he made this the most enjoyable car buying experience we have had. We did not feel pressured at all. The way Hendrick han Our sales man was fantastic, he made this the most enjoyable car buying experience we have had. We did not feel pressured at all. The way Hendrick handles the car buying experience is so different and we just loved it. would buy from them again. More

Great car buying experience Everyone was so friendly and helpful. I am so glad that they took the time with me, to help me get into a new car!! Everyone was so friendly and helpful. I am so glad that they took the time with me, to help me get into a new car!! More

Best Salesperson and Manager Alex Eastman is a Great Guy and he made sure I got what I wanted and didn't push me in a vehicle I didn't want Alex Eastman is a Great Guy and he made sure I got what I wanted and didn't push me in a vehicle I didn't want More

Pleasant I was treated politely and with professionalism. I didn’t feel rushed to make decision. Everyone was helpful in trying to give me exactly what I want I was treated politely and with professionalism. I didn’t feel rushed to make decision. Everyone was helpful in trying to give me exactly what I wanted. More