Hendrick Chevrolet

Great sales experience. The salesman (Scott Tatum) was extremely knowledgeable and helpful during the test drive. It's not often that car salespeople are also car enthusiasts The salesman (Scott Tatum) was extremely knowledgeable and helpful during the test drive. It's not often that car salespeople are also car enthusiasts so it was a breath of fresh air dealing with one that is. Once I decided to buy the process was simple and I was happy with the out-the-door price considering I was trading in a car I bought new just a year and a half ago. The dealership itself is clean and though I haven't taken my car in for service yet the service center seems organized and modern. More

Quick Deal Overall I went in to look at a truck and ended up buying it. What a great sales man Xavier is. The dealership was nice and clean. Everyone was friendl Overall I went in to look at a truck and ended up buying it. What a great sales man Xavier is. The dealership was nice and clean. Everyone was friendly and courteous. Excellent customer service. More

Great It’s was through and fast, got the price exactly what I needed and they were very helpful. I was really thrilled to have it delivered to my house. It’s was through and fast, got the price exactly what I needed and they were very helpful. I was really thrilled to have it delivered to my house. More

Unscrupulous, deceitful, con-Artist This was the worst dealership experience ever. First they do the bait and switch to get me there. They are nit upfront with pricing, lie about the veh This was the worst dealership experience ever. First they do the bait and switch to get me there. They are nit upfront with pricing, lie about the vehicles amenities and become rude when you will nit oblige in financing. They lie throughout the process and are praying on people with certain circumstances. I make it to finance and this person Lusa Leony looks me in my face and blatantly lies on the finance company to sell a warranty product to earn commission. I have not taken possession of the vehicle because I was promised tint and new tires; however I will not be taking possession if this bogus warranty is not removed. Sidenote the vehicle is still under the manufactures warranty. If you can avoid it; if you dont know anything about car buying, Do Not Go Here!!!!! More

It was a over all great experience. Everyone that I came in contact at Hendricks was professional and they helped make my experience with them. The smoothest transaction I've ever had wh Everyone that I came in contact at Hendricks was professional and they helped make my experience with them. The smoothest transaction I've ever had while buying a brand new car. More

Easy and hassle free Devin made my experience easy. He walked me around and showed me pickup trucks in my price range. We did a test drive and I felt that with my milita Devin made my experience easy. He walked me around and showed me pickup trucks in my price range. We did a test drive and I felt that with my military discount and GM plan that I received a great price. Management as well as finance manager made sure I understood what was going on every step of the way. More

It’s was ok it wasn’t the best but ok! I don’t have anything good to say so I will say anything so everything was ok just didn’t go as well as I would have it I don’t have anything good to say so I will say anything so everything was ok just didn’t go as well as I would have it More

Wonderful customer service. When looking for a car I wanted direction. The sales team were men of integrity. Most of all I didn't feel overwhelmed. I felt good about my purchase. When looking for a car I wanted direction. The sales team were men of integrity. Most of all I didn't feel overwhelmed. I felt good about my purchase. More

Awesome We walked into Hendricks just to look at a few used tahoes not really expecting to find our dream vehicle that day. But one of the sales guys (Sean Wo We walked into Hendricks just to look at a few used tahoes not really expecting to find our dream vehicle that day. But one of the sales guys (Sean Wood) found our perfect ride in less than an hour! He was amazing to work with and very personalable with us and met all of our needs! Working with everyone at Hendricks Chevrolet in Hoover was just a pleasure! Thank you guys for all of your help! Go to Hendricks and ask for Sean Wood!!!! More

Headache to say the least, but not from Xavier. I arrived already pre-qualified with my bank and already knew the vehicle I wanted...My salesman was great...loan officer, not so much. She ran my cr I arrived already pre-qualified with my bank and already knew the vehicle I wanted...My salesman was great...loan officer, not so much. She ran my credit without my permission, told me they were a direct lender for my bank, called my bank and had them close the pre-approval...I was pre-qualified with my bank, I only needed a title app and bill of sale. I gave her a copy of the letter from my bank which had instructions. Added (while I told her I couldn't afford it) over $4800 worth of warranties and fees, $1200 of which was floor-mats! Kept me there until 11:30 at night and I had a 2.5 hour drive home. I cancelled the deal with a manager after 3 trips in 4 days (500 miles) and the salesman with the keys to my vehicle had a 30 minute conversation before walking to the back to return my vehicle, only after I walked to he back to see if my vehicle was there, how insulting. I had driven the other vehicle home and put $75 gas in the tank. They returned my vehicle with half a tank after I asked them to fill it like I had done theirs, another f you to me. Buyer beware, it seems the the deal isn't important and if you have problems they tell you it's your fault. I had mentioned a head injury while doing the paperwork and told her that I had recovered. The next day when I returned she actually told me it might have been my memory and she never told me to come back the next day after I discovered the charges... A $9500 truck for $16,859 with finance on a 700 credit score... Now, I am not perfect but what a headache. I will not be back, lesson learned. It's sad because I really liked the truck that I returned...But I refuse to spend money at a place that makes you feel like that. More