
Hendrick Chevrolet
Vestavia Hills, AL
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Cruze purchase It was a smooth experience. Sales department was hospitable. Management was stubborn but amicable at the end. I would recommend this dealership to fam It was a smooth experience. Sales department was hospitable. Management was stubborn but amicable at the end. I would recommend this dealership to family and friends. More
Great Experience!!! From Benjamin to Richard to Brandon my experience was great and top of the line. I loved every effort they put forward Thank you guys From Benjamin to Richard to Brandon my experience was great and top of the line. I loved every effort they put forward Thank you guys More
Horrible No straight forward responses to questions, internet price and price given at dealership did not match. Seen 6 different "finance/sales manager but di No straight forward responses to questions, internet price and price given at dealership did not match. Seen 6 different "finance/sales manager but did not need one at all as I had financing with my own bank. 3 different visits, 5 phone calls and 2 emails to get proper documents and I live an hour away. More
Great on trade-in. Top dollar for my trade-in. Great deal. Good experience overall. Terry was a very nice young man. He worked hard on everything from paperwork to detai Top dollar for my trade-in. Great deal. Good experience overall. Terry was a very nice young man. He worked hard on everything from paperwork to detailing. More
Good experience but typical negotiations Good car selection, great sales rep - Alex; however, when time came to negotiate it was a series of managers and we had to retell our interests and sp Good car selection, great sales rep - Alex; however, when time came to negotiate it was a series of managers and we had to retell our interests and specs for purchase. Two managers were fine to deal with but third was rude and didn’t seem to appreciate our potential business. Didn’t get his name but he was new and a finance MGr. More
Great Customer Service Everyone went above and beyond to make sure they met my expectations and they were able to help me get exactly what I wanted and made sure I understoo Everyone went above and beyond to make sure they met my expectations and they were able to help me get exactly what I wanted and made sure I understood everything thing about my vehicle . Thanks so much!!! More
My experience with Hendricks Cherolete was great! I stopped by to check out a particular vehicle that I had seen on their website. I wasn't expecting to get the vehicle the same day but I did. The Sal I stopped by to check out a particular vehicle that I had seen on their website. I wasn't expecting to get the vehicle the same day but I did. The Salesmen Andrew, Alex and Blake took great care of me. The young ladies at the front desk/customer service could be a bit more people friendly. They should also follow up after they have paged staff to assist someone to make sure that the page was heard, otherwise people could sit in the lobby without anyone being aware that they are waiting. More
Awesome experience Had an awesome experience buying a Chevy Colorado yesterday the sales staff was the best I have ever had when buying a new car. They were great explai Had an awesome experience buying a Chevy Colorado yesterday the sales staff was the best I have ever had when buying a new car. They were great explains all the paperwork and keeping us comfortable through the whole process. More
Customer Service Xavier had excellent customer service..Xavier went over in beyond to get me the best possible price for my money. I really enjoyed the encounter. Xavier had excellent customer service..Xavier went over in beyond to get me the best possible price for my money. I really enjoyed the encounter. More
Wonderful!!! Alex was so helpful and super professional!!! I'll definitely be back when the family needs another new vehicle!! He answered all of our questions and Alex was so helpful and super professional!!! I'll definitely be back when the family needs another new vehicle!! He answered all of our questions and made us feel very comfortable with a BRAND NEW vehicle purchase! Thanks again Alex!! More