Hendrick Chevrolet

Our experience It started out a little bit Rocky, but at the end it was pretty good, we were offered a buy out for our truck that wasn't acceptable to us but, it cam It started out a little bit Rocky, but at the end it was pretty good, we were offered a buy out for our truck that wasn't acceptable to us but, it came out pretty good. More

Went to upgrade Went in to upgrade and was able to agree to some terms. The process was a bit longer than I had expected, but ended up working out. Went in to upgrade and was able to agree to some terms. The process was a bit longer than I had expected, but ended up working out. More

Slow paperwork Took 3 1/2 hours to complete transaction with terms agreed on prior to arrival. Otherwise employees friendly. Also info completed in online inquiry an Took 3 1/2 hours to complete transaction with terms agreed on prior to arrival. Otherwise employees friendly. Also info completed in online inquiry and again with chat was not available to online sales manager when he made contact. System not very efficient. No one mentioned any miles on car until well into signing papers. Think the 1836 miles should have been disclosed when negotiating price. Would check their inventory if trading in future. More

Oil change, tire rotation, factory recall, and engine light Patrick Johnson was a pleasure to deal with. He was friendly, honest, and helpful. He was a good communicator and someone that we look forward to wo Patrick Johnson was a pleasure to deal with. He was friendly, honest, and helpful. He was a good communicator and someone that we look forward to working with in the future. More

Great! Perfect! Salesman was wonderful! Very nice! Andrew Johnson is a great guy, never met a salesman as honest as him! Will definitely recommend my family! Perfect! Salesman was wonderful! Very nice! Andrew Johnson is a great guy, never met a salesman as honest as him! Will definitely recommend my family! More

My experience at Hendricks Chevrolet I simply just want to say when I went to Hendricks Chevrolet to buy a car Devin Alexander made my car buying experience a good one. I left a happy cus I simply just want to say when I went to Hendricks Chevrolet to buy a car Devin Alexander made my car buying experience a good one. I left a happy customer. Thank you Hendricks Chevrolet and thank you Devin. More

Beware of this Dealership! Beware of this dealership. My ex and I went into buy a 2016 Golf GTI. We should have done some research before we got ourselves caught up in this mess Beware of this dealership. My ex and I went into buy a 2016 Golf GTI. We should have done some research before we got ourselves caught up in this mess. We thought with him being an emaployee, we would get a deal on this car. However, after signing all of the paperwork, I realized they overcharged us for everything! I am now trying to cancel my GAP and Oil Change Program (which was charged insanely high), and I can not get anyone to call me back. I called this morning and instead of someone calling me back, I called them four hours later. When I finally talked to someone in Finance, they gave me the third degree of why I needed a copy of my paperwork. Paperwork for a VEHICLE I PURCHASED. And then when I went in to get the paperwork, they did the same thing and gave me one piece of paper. All this dealership cares about is getting as much money as they can, even if it means screwing over employees and taking advantage of young people that aren't familiar with purchasing a vehicle. More

Christie Taylor Mrs. Taylor did a wonderful job at getting a car for us she was a great salesman she did everything to the best of her will in order to make the deal Mrs. Taylor did a wonderful job at getting a car for us she was a great salesman she did everything to the best of her will in order to make the deal complete . More

They scratched my vehicle during a scratch repair IMG_1661.JPGIMG_1693.JPG I left my vehicle with Hendrick about a month ago. They were supposed to repair a small scratch on my passenger door. It sat IMG_1661.JPGIMG_1693.JPG I left my vehicle with Hendrick about a month ago. They were supposed to repair a small scratch on my passenger door. It sat at Hendrick for two weeks and after numerous calls they finally told me to pick it up and they would schedule a day for this repair. I scheduled the date for about a month out. I dropped my vehicle off at 8AM on a Monday (the date and time for my appointment). I gave them a couple of days and with no response capped them. Tyler Thrash told me that it wasn't done and he couldn't make them work any faster. I called him back two days later and he said it would be done later that day. I showed up Friday night to pick up my 2017 SS 1LE with 1800 miles, and it was extremely dirty, and had dirty hand prints all on the inside. When I got my car home, I realized that there were two scratches on the vehicle and immediately notified Tyler Thrash. That was one week ago. I wouldn't recommend anyone buy a vehicle from this dealership. If you have a paint issue, I wouldn't take it here for repairs unless you want additional scratches and a very dirty This is the worst service I've ever experienced. I've also complained about this to many people and several have also had bad experiences here. After this service I'm also going to advise these other people to submit a review to shed light on this dealership. More

Chev Strong Chev Proud As the proud owner of four previous Chevy purchases, I must say my fifth experience does not disappoint. A classic pick-up truck with luxury appointm As the proud owner of four previous Chevy purchases, I must say my fifth experience does not disappoint. A classic pick-up truck with luxury appointments. Sleek and modern, yet dependable. My best purchase yet! My salesman, Andrew, was courteous, professional, knowledgeable, and a pleasure to work with. I'm so proud to continue my relationship with the Chevy family and thrilled about my new purchase! More