Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hendrick Chevrolet
Vestavia Hills, AL
4,317 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 4,317 reviews
February 09, 2017
Happy customer I was dreading purchasing a new car but Andrew was very friendly and helpful. I would highly recommend this dealership. And Lonnie was very nice also! I was dreading purchasing a new car but Andrew was very friendly and helpful. I would highly recommend this dealership. And Lonnie was very nice also! More
by Maggieb
Employees Worked With
Lonnie Andry, Andrew Elmore
February 06, 2017
Great Experience I had a fantastic experience with Hendrick. I was not even considering a Chevrolet and was looking for a Mustang. I walk the lot without anybody both I had a fantastic experience with Hendrick. I was not even considering a Chevrolet and was looking for a Mustang. I walk the lot without anybody bothering me and then Julian came over and help me and by the end of the day I bought a new Camaro. More
by Corbinsdad12
Employees Worked With
Julian Poole
February 02, 2017
Repair Services We recently had our Buick repaired and the staff in the repair/services shop are above the rest - outstanding; Sheryl - our repair specialist provide We recently had our Buick repaired and the staff in the repair/services shop are above the rest - outstanding; Sheryl - our repair specialist provider us a loaner without us asking and also provided her cell # for immediate contact, she kept me and my wife updated at all time. We had used Royal Buick a month earlier and didn't like the services nor the customer service staff; not sure if this is your normal service approach, but you sure got it right with us; highly recommend you Guys at any time!!! Jim & Candice B.; More
by Jim&Candice B.
Employees Worked With
Sheryl in services/repairs
November 27, 2016
how much you want to spend matters After doing extensive online search for my daughter's first (used) car (16th bday), we decided to browse as many dealerships ias possible in pne day. After doing extensive online search for my daughter's first (used) car (16th bday), we decided to browse as many dealerships ias possible in pne day. We had strict criterias ($$ and mileage) as it's so easy to get carried away with Oh if you add $1G you get so much more car for your money type of things. Dealership was busy. They "force" you to give personal info like phone #, email and address before they do anything fpr you. Then you wait roughly 20 to 30mn, which is an eternity when you are on a limited time. I saw my sales guys serving cutomers that arrived after me. Not cool. Then he show me one car that was out of our parameters (more $ & miles). I decided this dealership wouldn't get me anywhere. I'm sure that if you come in ready to put $50G on the table, they would be more expeditive and efficient. More
by michel
Employees Worked With
can't remember sales person's name
October 24, 2016
CROOKS AND LIARS! I test drove an suv but it wasn't the color I wanted. The salesman told me he would give me a deal because of that. I left but returned a few hours la I test drove an suv but it wasn't the color I wanted. The salesman told me he would give me a deal because of that. I left but returned a few hours later ready to deal. They wanted to give me $4000 less than my trade in was worth and he didn't lower the price of the suv as he promised. I went elsewhere and got the $4000 and a better deal. Hendrick is shady. More
by Sewgood1956
Employees Worked With
Tylor Chambers
August 24, 2016
Great experience By far the best experience I've had at a car dealership by far. I would recommend this dealership to anyone looking to get a reliable car at a great p By far the best experience I've had at a car dealership by far. I would recommend this dealership to anyone looking to get a reliable car at a great price with excellent salespersons and management! More
by Sharon
Employees Worked With
Raven , Cortez King, Cleondra Cooper
July 16, 2016
Lied to by sales manager I saw a truck online and called ahead to make sure it was on the lot. I was told it was and to come on by. When I got there at 10:30 in the morning I I saw a truck online and called ahead to make sure it was on the lot. I was told it was and to come on by. When I got there at 10:30 in the morning I was told it was out in service. They found another truck nearby that could be there by the time I got the paperwork done. This truck had no bed liner like the one online. At 5:00 that afternoon the truck finally got there and the sales manager told me to get they bed sprayed and he would reimburse me. I sent them the invoice and was told it was sent approved to accounting. 3 months and no check. I drove 3:30 minutes to be lied to. More
by john g
Employees Worked With
Kevin Beorlegui, Jeremy Ivy
June 09, 2016
Finance Department are CROOKS Received online quote from dealership but when I got to the dealer they wouldn't honor their own quote. I was told I could buy the vehicle at the pric Received online quote from dealership but when I got to the dealer they wouldn't honor their own quote. I was told I could buy the vehicle at the price they were giving me or I could find a cheaper vehicle. They did not care that I was holding a print off of a quote from them. Extremely rude and unprofessional. More
by Nawlins357
Employees Worked With
Seth Franks
June 07, 2016
Very helpful salesman Andrew Johnson helped us pick the right truck. I recommend him to anyone and will send him business from friends and clients. We got the deal we want Andrew Johnson helped us pick the right truck. I recommend him to anyone and will send him business from friends and clients. We got the deal we wanted and are very satisfied. It is refreshing to see a salesman want to see you happy and not just make a one time sale. More
by Roger Douglas
Employees Worked With
Andrew Johnson
June 01, 2016
Very friendly Seth took great care of me through my buying experience. He help me pick out the right Malibu that fit my budget and needs. Very friendly and worked h Seth took great care of me through my buying experience. He help me pick out the right Malibu that fit my budget and needs. Very friendly and worked hard!! More
by Cbr623
Employees Worked With
Seth Franks
