
Hendrick Chevrolet
Vestavia Hills, AL
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Nightmare!!! We bought a car last week. The paper work signed and approved. Trade in and down payment check done and cleared the bank the next day. Was suppose to We bought a car last week. The paper work signed and approved. Trade in and down payment check done and cleared the bank the next day. Was suppose to pick up new car mid week and never heard from them. On friday a manager called my husband and told him that the car was unavailable. We found out the car was sold to a higher bidder on Tuesday a day after signing over to us. A week later after talking with a general manager and trying to get a hold of cooporate (with no luck) we finally got our trade in back and down payment. I was so disappointed because I thought they should at least replace the car with something similar for the same price. They were un-willing to do that. This was handled so unprofessionally and the only ones that atually tried and acted like he really wished he could do something was the sale men Justin Bonner and Jeremy Ivey. They were professional and really wanted to make it right but no cooperation from the rest of this poorly ran company. The manager even agreed they messed up and it was a nightmare but obviously had no intentions of correcting thier mistake. More
Service department Brought my 2012 Cruze in for an oil change. They had me in and within an hour. Thanks for the great service and I will be coming back in for my next o Brought my 2012 Cruze in for an oil change. They had me in and within an hour. Thanks for the great service and I will be coming back in for my next oil change. More
Great salesman!! Jon Seavers is who I have dealt with for years. He has always made sure we get the best deal possible. My self, family and friends all have bought car Jon Seavers is who I have dealt with for years. He has always made sure we get the best deal possible. My self, family and friends all have bought cars from him. That's somewhere around 17 cars in the last 5 years. All because of the care and time he puts in with you helping to find the best car for you. He's one of the best! More
AMAZING DEALERSHIP!!!! My experience at Hendricks was amazing. They really do work for the people and will do anything to make sure you get the car you love. Thanks to DJ, T My experience at Hendricks was amazing. They really do work for the people and will do anything to make sure you get the car you love. Thanks to DJ, Tanya and Joel I am in the car that I love. Thanks Hendricks for helping me start a new chapter in my life!!!!!! More
MY Pick UP Truck I purchased Chevrolet Siverado LT from Mike Farnham. His easiness to do business with, his likeability, and his product knowledge is what kept me ther I purchased Chevrolet Siverado LT from Mike Farnham. His easiness to do business with, his likeability, and his product knowledge is what kept me there. Then we worked out a fair price. People buy from People and I would purchase another vehicle from Mike . Thanks Andy Head More
used car purchase Our sales representative Mike Farnham went over and beyond to answer all my questions - he even called the former owner for us. I highly recommend dea Our sales representative Mike Farnham went over and beyond to answer all my questions - he even called the former owner for us. I highly recommend dealing with him ! More
Satisfied customer The people are friendly and the prices are reasonable. If that's not enough to make you happy, they have complimentary popcorn...! If I ever buy anoth The people are friendly and the prices are reasonable. If that's not enough to make you happy, they have complimentary popcorn...! If I ever buy another vehicle this will be the first dealership I head to. More
Great Experience! Chris was great! Handled all details and took good care of me. Even stayed late on a Friday night for my test drive. Great experience! Chris was great! Handled all details and took good care of me. Even stayed late on a Friday night for my test drive. Great experience! More
Returning customer I purchased my first vehicle from Gareth and was extremely happy with customer service he understood every need and budget, so I returned for the purc I purchased my first vehicle from Gareth and was extremely happy with customer service he understood every need and budget, so I returned for the purchase of my second vehicle and again excellent service and understood what I was looking for. More
Review Quick, easy, friendly...best experience buying a car in have had. The sales team was great and the finance team was able to help me out a lot too. N Quick, easy, friendly...best experience buying a car in have had. The sales team was great and the finance team was able to help me out a lot too. Next time I buy a car it's going to be from them. More