Hendrick Chevrolet

I really appreciate the work and support I receive from Mark and Hendrick. I’ve been working with them for years and they have always been super helpful. Mark and Hendrick. I’ve been working with them for years and they have always been super helpful. More

They were very helpful and kind. Pablo worked with what I had to help me with my unexpected purchase , 10/10 I recommend Pablo worked with what I had to help me with my unexpected purchase , 10/10 I recommend More

Such a great experience. Got everything I wanted and more. He was great to work with on getting my new SUV. Would recommend to anyone Got everything I wanted and more. He was great to work with on getting my new SUV. Would recommend to anyone More

This is a negative 10 review! ! We dropped off our truck 12/07, talked to Mark ( scheduled an appointment) told him we was going on vacation and would need the truck back 12/18. ! We dropped off our truck 12/07, talked to Mark ( scheduled an appointment) told him we was going on vacation and would need the truck back 12/18. Mark called 12/12 Tuesday. We was in port so we could call him back. He said parts had came in and would be truck would be repaired later that day. We reminded him we had to have the truck back 12/18 He said he remembered. 12/18 we went to pick up the truck. The truck was NOT READY. Then Mark changed his story… said Friday when the tech was replacing the switch, the other ones began breaking. Wait, he said the repair was done on Tuesday, 3 days earlier. Was then told the parts would be in either that day, Monday, or on Tuesday. He said they would come get the truck to do the repair because we need the truck for work. Tuesday 12-19, I called Steward Pike , told him what was going on. He told me he needed to talk with Mark to get to the bottom of it. He called me back at 11:30am. Mark was still telling the second story, which story is true? Was then told the tech did not realize the switches was in different sections. How ? He had to remove the cover to check them . He had a parts list to request the correct part (s). Was told that they were going to check on the tracking, shouldn’t this have already been done ? At 4:30 pm Mark called. No parts has arrived still. They missed the one day shipping, what does that mean ?? When was the repair actually started? When was the parts really ordered? I feeling like they DO NOT CARE, and just want me to shut up… well I am not just going to shut up! I demand answers and will contact their corporate offices and Chevrolet if necessary!! CAUTION THEY SO DO WHAT THEY TELL YOU THEY WILL ! More

I Think The Dealership Could Have Done More Getting Me Financed, I Did It Myself. But After All They Did Ok. Financed, I Did It Myself. But After All They Did Ok. More

Highly recommend, Jarvis and Hendricks Chevrolet for your car services. Made my experience very pleasant and got the perfect truck! car services. Made my experience very pleasant and got the perfect truck! More

Koby did an exceptional job explaining the vehicles we looked at. He took the time to listen to our wants and needs and directed us to the vehicle that checked all of these boxes. Just an overall great bu looked at. He took the time to listen to our wants and needs and directed us to the vehicle that checked all of these boxes. Just an overall great buying experience. More

I had Ethan as my salesman, he was very quick to respond, communicated very well. Made buying a car a very enjoyable and easy process. The whole dealership is very organized and very clean! communicated very well. Made buying a car a very enjoyable and easy process. The whole dealership is very organized and very clean! More

Had a great time with Landon! Explained the entire process with me. Made the entire process super easy! Would recommend him to anyone! Explained the entire process with me. Made the entire process super easy! Would recommend him to anyone! More

Hendrick Chevrolet Hoover did a great job getting my husband and I our new Suburban! We love it and LOVE the service at Hendrick! husband and I our new Suburban! We love it and LOVE the service at Hendrick! More