Hendrick Chrysler Jeep FIAT

I have purchased several vehicles from this dealership over the last 10 years. Every time I have been satisfied. I service with them as well and the staff is pleasant. over the last 10 years. Every time I have been satisfied. I service with them as well and the staff is pleasant. More

Misty Whatley always goes above ad beyond to help me with my car. She is very helpful and experienced. my car. She is very helpful and experienced. More

Brian went above and beyond to help me get my car fixed and when we realized it wasn’t going to work out he still went out of his way to help me. and when we realized it wasn’t going to work out he still went out of his way to help me. More

Brian was amazing at getting us taken care of in a very quick manner! 10/10 would recommend to family and friends! quick manner! 10/10 would recommend to family and friends! More

Brandon Kirk is a great guy told him what I wanted and walked in and out with a brand new 2025 Grand Jeep Cherokee. walked in and out with a brand new 2025 Grand Jeep Cherokee. More

This dealer is good, the staff is mostly professional and the work is done professionally. However, they do not seem to care very much for the customer's time. I planned my service today ahead of time and the work is done professionally. However, they do not seem to care very much for the customer's time. I planned my service today ahead of time and called for an appointment. The work to be done was simple, routine oil, check fluids, not even a tire rotation. My appointment was for 8AM. I was 10 minute early. The work was not started until after 9AM and did not get done till 10AM. Really? Why bother with appointments? More

I've been taking my Gladiator for oil changes and tire rotation to this dealer. On 7/28/25 dropped off my gladiator to do a service and tire rotation. I got the call that it was done. When I arrived to ge rotation to this dealer. On 7/28/25 dropped off my gladiator to do a service and tire rotation. I got the call that it was done. When I arrived to get my Gladiator, I noticed that my tires never got rotate. Went to the express lube counter. The service advisor tols me that my Gladiator was ready, I said no it is not. You guys didn't rotate my tires at all. He told me twice, yes we did. No you guys didn't. I have a rim with scratches and it was still on the same side. His face expression completely changed. He told me we will get it done in the next 15 min. An hour and 15 min later my Gladiator was still not done. This is bad business More

I brought my Jeep Wrangler to this dealership at the beginning of April for a diagnostic due to intermittent stalling and no-start issues. While my vehicle was in their care, they left it unlocked overn beginning of April for a diagnostic due to intermittent stalling and no-start issues. While my vehicle was in their care, they left it unlocked overnight, and I received a 3:30 a.m. call from police that a homeless man had broken inside — and urinated in my Jeep. I had to inform the service team myself when I arrived later that day. In response, they offered a 20% discount off my $1,800 repair and a full detail. I asked them directly: “Are you sure this fix resolves the issue?” and “If it happens again, will I have to pay again?” I was told no, that the part had a 2-year warranty, and I would not be charged again if the issue returned. Less than 4 days later, my Jeep stalled again. I brought it back. They ran 300 “cycles,” claimed it was fine, and returned it to me. A week later, same issue — this time with my daughters in the car so imagine my frustration. I had it towed back again, stressing the urgency while the CEL was still on. I received no update all day until I called them near closing. Again, they said they couldn’t replicate the issue and wanted to return the vehicle " IF I NEED IT" I insisted they keep it because it isn't safe and I wanted a proper diagnosis. Days later? They finally told me they “caught the issue” and needed to replace a different component that affects the last component they replaced— and now I owe another $1,500. They’re trying to charge me again for a repair they already claimed would fix the problem. I trusted this team to resolve a dangerous issue, but instead I’ve been met with negligence, incompetence, misdiagnosis, & poor communication. It is now the 6th day without my vehicle, and I’ve received no update today about the new part or the repair. Yet, I’m being asked to pay another $1,500 for something I was assured was already fixed. This is unacceptable, and I strongly advise others to think twice before trusting their vehicle — or their safety — to this service center. More

Love this place. John T. is the main reason I keep coming back. Always great price, never a long wait, finally don’t feel cheated by a service dept. John T. is the main reason I keep coming back. Always great price, never a long wait, finally don’t feel cheated by a service dept. More

We went to Jaimie Rosa to trade in our lease. We didn’t know if we wanted to purchase our lease or get into a new lease. Jaimie was very patient with us and worked very hard to keep us in our pay We didn’t know if we wanted to purchase our lease or get into a new lease. Jaimie was very patient with us and worked very hard to keep us in our payment range. We have been going to Jaimie for over 12 years l. He is THE BEST!! More