Hendrick Dodge

We came in just starting in our vehicle search. Our family vehicle got totaled and we needed a replacement. Albert was able to help us narrow down some options for our larger family and now have a Our family vehicle got totaled and we needed a replacement. Albert was able to help us narrow down some options for our larger family and now have a better understanding on what vehicles we should be looking at. We wanted to share our thanks to Albert and the team. More

Chris Haider the manager of the dealership runs a awesome business model. Everyone is friendly and knowledgeable. Easy, fast and affordable. business model. Everyone is friendly and knowledgeable. Easy, fast and affordable. More

This is the first dealership over ever felt like nothing was hidden from us. The truck we purchased has a small issue (getting fixed) at the moment and Jason helped get everything in line for us to still fe was hidden from us. The truck we purchased has a small issue (getting fixed) at the moment and Jason helped get everything in line for us to still feel comfortable purchasing the truck. Thank you again More

The technicians are always in a good mood. That always make me feel very welcome. That always make me feel very welcome. More

My Ram 1500 developed a loud ticking sound so took it to Hendrick. Shop diagnosed as bad exhaust manifold and replaced them for $2,400. That was not the cause; the noise persisted so I brought it back. Hendrick. Shop diagnosed as bad exhaust manifold and replaced them for $2,400. That was not the cause; the noise persisted so I brought it back. Vehicle was in the shop for three more weeks to tear down the engine and determine the cause. Was told they were tearing it down. I called every two to three days trying to find out what the status of the tear down and diagnosis was but could not get an answer. Tried to be courteous and not overbearing. Gave them a day or two each time to get back to me, but not one phone call was returned by my service rep or his manager. Literally seven calls not returned. Mean time I am renting cars, Ubering, etc. to get around and had no idea what was going on with the vehicle. Finally went to the shop in person and was told the noise stopped and they couldn’t recreate it. They wanted to drive it some distance to see if it started again. They had not performed any tear down like they said they were doing. Was assured I would get an update on the driving test the next day. Next day the service rep did not call so I called and left a message. Went back to the shop in the afternoon since they would not return my calls. Was told a mechanic drove it home to do the distance testing. He had not shown up for work that day and no one could reach him. After an hour they finally found that my vehicle was actually at the shop, but they could not find my keys. More time passed and finally got my keys so I took the vehicle and got away from this xxxxxxxxx-show. There is more that I’m leaving out for brevity, but needless to say this was the worst experience I’ve ever had with vehicle repairs, and frankly any kind of service. Simply return a call. Do what you say you will do. Keep your customer informed even if there is not much to report. Keep up with the vehicles at your shop. Basic stuff. It pains me to give a bad review, but not only would I never take a vehicle to a Hendrick shop for repairs, I would never buy a car from Hendrick Auto Group after this experience. Truly disappointed. More

Thank you Hendrick Dodge! Al and the team were very helpful and informative about their vehicles. Al and the team were very helpful and informative about their vehicles. More

Was in need of an upgrade for our growing family and Taylor pointed us in the right direction. With his expertise and guidance we were able to successfully upgrade our compact car to a large Dodge SUB, Taylor pointed us in the right direction. With his expertise and guidance we were able to successfully upgrade our compact car to a large Dodge SUB, which fit the needs for my family perfectly. Taylor didn’t beat around the bush and got us the best deal and everything went smoothly and super fast! Great customer service! Highly recommend Taylor for your needs! More

I recently had the pleasure of buying a pre-owned car from Carlos at Hendrick Dodge, and I couldn’t be happier with the entire experience! From the moment I walked onto the lot, Carlos made me feel welco from Carlos at Hendrick Dodge, and I couldn’t be happier with the entire experience! From the moment I walked onto the lot, Carlos made me feel welcome, informed, and confident about my decision. He was incredibly knowledgeable about the car’s history and took the time to walk me through every detail of the vehicle, ensuring I understood everything from the specs to its maintenance records. I was impressed by his transparency and the care he took to answer all of my questions—no pushy sales tactics, just honest, straightforward guidance. Carlos went above and beyond to make sure I was getting the best deal, and he worked with me to find financing options that fit my budget. He made the whole process seamless and stress-free. I also really appreciated his follow-up after the purchase. It’s clear that Carlos cares about building long-term relationships with his customers and isn’t just interested in making a sale. I’m beyond satisfied with my new car, and I couldn’t have asked for a better experience. If you’re in the market for a pre-owned vehicle, I highly recommend reaching out to Carlos at Hendrick Dodge—you won’t be disappointed! Thanks again, Carlos, for making this such a smooth and enjoyable process! More

I highly recommend yall go with Ian for anything, he listens to you and makes the correct decision for you to be able to get the best pricing. Please go with himm listens to you and makes the correct decision for you to be able to get the best pricing. Please go with himm More