Hendrick Dodge

Courteous and honest. They went out of their way to help me find the vehicle that I needed and wanted. Thanks Caine. They went out of their way to help me find the vehicle that I needed and wanted. Thanks Caine. More

Cameron was great to work with. He kept me informed of what was going on and where we were with my van. He kept me informed of what was going on and where we were with my van. More

Online portal makes it easy to schedule service. Service times are really long though and they recommend additional services after you have been waiting for a while. Service times are really long though and they recommend additional services after you have been waiting for a while. More

Hendricks Dodge Ram dealership in Cary were friendly,prompt and professional when servicing my Ram truck. friendly,prompt and professional when servicing my Ram truck. More

I dropped my truck off for what I thought was a scheduled appointment 8:15 AM on Thursday finally Friday afternoon after hearing nothing from the dealership I called and asked for an update. They told me it appointment 8:15 AM on Thursday finally Friday afternoon after hearing nothing from the dealership I called and asked for an update. They told me it was not going to be looked at until Saturday morning. I still heard nothing so I physically drove to the dealership Monday afternoon. I I was told that on Monday morning they submitted the module that need to be replaced to insurance it is unacceptable to be given a time on Thursday morning to get serviced and not even get looked at until Saturday morning. I was without my truck for six days for a check engine light. If I make an appointment, would she be looked at the same day. More

I was in from out of town and was having car troubles. I found the Dodge shop, and they were very helpful. They did the work that I needed and had me on my way. If it wasn't for them, I'd have been stuck. I found the Dodge shop, and they were very helpful. They did the work that I needed and had me on my way. If it wasn't for them, I'd have been stuck. Josh Vollrath was the person that helped me. If you need work on your car, go see Josh. I'm not a car guy and he took his time to explain everything in a way that even I could understand. More

The lack of communication, the lack of caring the lack of being able to complete a job after money was well spent is a complete and utter joke.! I feel sorry for anybody that has to bring their vehicle to th being able to complete a job after money was well spent is a complete and utter joke.! I feel sorry for anybody that has to bring their vehicle to this location to any Hendrick location for service make sure they can fix what they tell you they can fix before you spend any of your money. More

This dealership was amazing. They were extremely helpful throughout my entire purchasing process. I was able to negotiate a good price for my used vehicle, and received a discoun They were extremely helpful throughout my entire purchasing process. I was able to negotiate a good price for my used vehicle, and received a discount on my new truck purchase. Amazingly it was the shortest purchasing event I have experienced pertaining to car buying. My salesman Keith Hunt was very informative and helpful. He gave me his personal phone number and suggested I reach out if I have any further questions pertaining to my new truck. That’s extremely pleasing to know they are available for more than just a sale. Also I’d like to thank the finance manager who got me the best rate, and explained the contract so that I could fully understand. I give this company a top notch rating! More

The service team responded fast to the need of tires order. I know they do not keep my tires in stock. They found my tires for a great price. The team Thursday was nice and took care of me . order. I know they do not keep my tires in stock. They found my tires for a great price. The team Thursday was nice and took care of me . More

Idk about the dealership but the service department is a disgrace! I took my car running and drivable and they messed it up to the point that you can't even drive it at all. I have the full report from my o disgrace! I took my car running and drivable and they messed it up to the point that you can't even drive it at all. I have the full report from my own mechanic before I took the car to Hendricks and my vehicle's spark plugs were dry and brand new, I had just changed the oil and only had a small lag on the crank. Tell me how the car now not only lags but stinks so bad you can't even be in it which it didn't smell like that. The car shakes so bad it's scary to move it! Mind you I drove the car to the service department from an hour and a half from my home. The car never ran low on oil but yet they were trying to blame that on how the car went from working at 90%when I drove it in to it being so bad that I might have to just part it out. The blame is for the car not turning on at their service department but yet it was a daily driver. They tried to explain to me things that they did to ruin my car. All I needed was a diagnostic not for them to damage my car!Now I am out a vehicle and the money I spent on getting it diagnosed and still haven't gotten the full darn report that Josh said he would give me. Gave him my email and everything. This is unfair and I need justice for my car! More