Hendrick Dodge
Cary, NC
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The lack of communication, the lack of caring the lack of being able to complete a job after money was well spent is a complete and utter joke.! I feel sorry for anybody that has to bring their vehicle to th being able to complete a job after money was well spent is a complete and utter joke.! I feel sorry for anybody that has to bring their vehicle to this location to any Hendrick location for service make sure they can fix what they tell you they can fix before you spend any of your money. More
This dealership was amazing. They were extremely helpful throughout my entire purchasing process. I was able to negotiate a good price for my used vehicle, and received a discoun They were extremely helpful throughout my entire purchasing process. I was able to negotiate a good price for my used vehicle, and received a discount on my new truck purchase. Amazingly it was the shortest purchasing event I have experienced pertaining to car buying. My salesman Keith Hunt was very informative and helpful. He gave me his personal phone number and suggested I reach out if I have any further questions pertaining to my new truck. That’s extremely pleasing to know they are available for more than just a sale. Also I’d like to thank the finance manager who got me the best rate, and explained the contract so that I could fully understand. I give this company a top notch rating! More
The service team responded fast to the need of tires order. I know they do not keep my tires in stock. They found my tires for a great price. The team Thursday was nice and took care of me . order. I know they do not keep my tires in stock. They found my tires for a great price. The team Thursday was nice and took care of me . More
Idk about the dealership but the service department is a disgrace! I took my car running and drivable and they messed it up to the point that you can't even drive it at all. I have the full report from my o disgrace! I took my car running and drivable and they messed it up to the point that you can't even drive it at all. I have the full report from my own mechanic before I took the car to Hendricks and my vehicle's spark plugs were dry and brand new, I had just changed the oil and only had a small lag on the crank. Tell me how the car now not only lags but stinks so bad you can't even be in it which it didn't smell like that. The car shakes so bad it's scary to move it! Mind you I drove the car to the service department from an hour and a half from my home. The car never ran low on oil but yet they were trying to blame that on how the car went from working at 90%when I drove it in to it being so bad that I might have to just part it out. The blame is for the car not turning on at their service department but yet it was a daily driver. They tried to explain to me things that they did to ruin my car. All I needed was a diagnostic not for them to damage my car!Now I am out a vehicle and the money I spent on getting it diagnosed and still haven't gotten the full darn report that Josh said he would give me. Gave him my email and everything. This is unfair and I need justice for my car! More
Look forward to working with this dealership. My son in law Quandrevious works here and I am excited to work with him and purchase a car. My son in law Quandrevious works here and I am excited to work with him and purchase a car. More
Great dealership and Q was amazing. If he wasn’t in training I would have bought a car right then & there! Excited to work with him in the future. If he wasn’t in training I would have bought a car right then & there! Excited to work with him in the future. More

