Back

Hendrick Dodge

Cary, NC

4.6
171 Reviews

81 Mackenan Drive

Cary, NC

27511

Directions

By Type

Showing 171 reviews

September 25, 2025

Service area was very clean and the staff were very friendly. I had a good experience. More

by clear013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Laakso, Travis Winters, Mike Coffey
Oct 01, 2025 -

Hendrick Dodge responded

If you have any further questions, please don't hesitate to reach out!

September 25, 2025

I came in for service on my car. Now I am thinking about getting a new car thanks to Keith and Marie. Very impressive customer service at Hendrick Dodge! More

by Gerard Fernandez
Recommend Dealer
Yes
Employees Worked With
Tommy Laakso
Oct 01, 2025 -

Hendrick Dodge responded

Gerard Fernandez, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Dodge RAM FIAT.

September 23, 2025

Usually we have good service at a fair price completed quickly. While the emissions repair and inspection of our car was fine, we did not get the tires that we requested. We asked for the new tires to b More

by harris_deanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with any sales people, so cannot rate them, Tommy Laakso, Travis Winters, Mike Coffey
Oct 03, 2025 -

Hendrick Dodge responded

Denna we are so sorry to hear that you had a negative experience with our team. We appreciate you bringing this experience to our attention, and would like the opportunity to better understand your experience. If you are willing, please contact Matt Schuman at 919-388-4607so we can work towards a resolution. We look forward to hearing from you.

September 19, 2025

I beleive this service team at hendrick is the best I have delt with in my 65 years of driving, More

by DUSTOFF. 88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brevet
Sep 23, 2025 -

Hendrick Dodge responded

Dustoff. 88, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Dodge RAM FIAT.We're so glad that we were able to go above and beyond your expectations! We do hope we can be of assistance in the future. Take care!

September 19, 2025

CAINE provided excellent customer service. I came in for an oil change and left with a new car! More

by andrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Laakso, Travis Winters, Mike Coffey
Sep 23, 2025 -

Hendrick Dodge responded

We do hope we can be of assistance in the future. Take care!

September 16, 2025

Good service Great salesman keep it up even after sale. Always give your customers the same treatment More

by msandli1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyrell blythe ,Targe- finance
Sep 19, 2025 -

Hendrick Dodge responded

Please let us know if there is anything else we can do for you; we are more than happy to help!

September 13, 2025

Taylor Davis was super nice and helped me get the truck I wanted. Thank you! More

by Rachael Chase
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor, Davis
Sep 16, 2025 -

Hendrick Dodge responded

Rachael Chase, we're happy to hear you had such a positive experience with our team! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Dodge RAM FIAT. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 12, 2025

The Service Team and my Advisor Ethan at Hendrik Dodge did a FANTASTIC job finding a solution for my 2011 Dodge Challenger which had a failed part that was discontinued. Outstanding Service all the way... More

by mvangorp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan in Service
Sep 16, 2025 -

Hendrick Dodge responded

Mvangorp, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Dodge RAM FIAT. We can't wait to see you again, have a great day.

September 03, 2025

Great service great communication service advisor was easy to work with I was in and out in no time More

by S. White0129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Rash
Sep 08, 2025 -

Hendrick Dodge responded

S. White0129, we are glad we could help! We hope to be of service to you again in the future. Best wishes, Hendrick Dodge RAM FIAT

August 27, 2025

Chris Haider the manager of the dealership runs a awesome business model. Everyone is friendly and knowledgeable. Easy, fast and affordable. More

by shon_sky2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Laakso, Travis Winters, Mike Coffey
Aug 27, 2025 -

shon_sky2000 responded

Awesome experience.

Aug 31, 2025 -

Hendrick Dodge responded

Shon_sky2000, we're so glad that we were able to go above and beyond your expectations!

Aug 31, 2025 -

shon_sky2000 responded

That is why I keep coming back!!!

...
4
...