Hendrick Honda Bradenton

They were very kind but it took quite a long time even with an appointment. with an appointment. More

The tailgate latch wouldn’t open. It was close to emergency as Bucs game was on Sunday! John Ramirez in service got the part ordered and installed on Sat( New Years Eve no less) and w It was close to emergency as Bucs game was on Sunday! John Ramirez in service got the part ordered and installed on Sat( New Years Eve no less) and we were all set for Tailgating at Bucs game New Years Day More

I’m very pleased with my service experience. John Ramirez was the best. He was efficient, respectful, charming and a true customer service veteran. He kept me updated on the progress and the wor John Ramirez was the best. He was efficient, respectful, charming and a true customer service veteran. He kept me updated on the progress and the work was done well before the estimated time. More

I had an excellent experience from an excellent team of caring professionals. I highly recommend Hendrick Honda. Thank you, Greg, for going above and beyond to help a loyal customer. You are my hero! But I caring professionals. I highly recommend Hendrick Honda. Thank you, Greg, for going above and beyond to help a loyal customer. You are my hero! But I can't stop there. Marcos was both kind and careful communicating the updated financing expectations: Thank you! More

Alway direct and honest of what’s going to happen and repaired and serviced truck. Thanks repaired and serviced truck. Thanks More

Shaw was nice Adam was not so nice would not believe I had extended warranty I did it was just bladder line had extended warranty I did it was just bladder line More

I don’t feel what I expressed as needs were fixed, not listened to clearly. listened to clearly. More

The service advisor was very courteous and confirmed my service request. Vehicle was ready within the time frame promised. service request. Vehicle was ready within the time frame promised. More

Easy to get timely service appointment. Simple check-in and checkout when service completed. Helpful service advisors. Simple check-in and checkout when service completed. Helpful service advisors. More

I took time off work for this service. I scheduled the appointment for 12:15 to do 4 things: - 4wheel alignment - Oil change - Tire rotation - Diagnose issue with collision alert fals I scheduled the appointment for 12:15 to do 4 things: - 4wheel alignment - Oil change - Tire rotation - Diagnose issue with collision alert false readings I brought the car in at 12:15 and was told is 'about 2 hours of work here'. based on this my expectation was to be done by 3:30. Tammy did a good job of explaining the findings of the false readings even though this issue was reproduced by not resolved. At 4:00 I was told that the alignment had not been started yet and would be 20 minutes before it could be started. I told them to skip the alignment as I could not spend any more time on this. When I left with the car, I noted that - The oil life had not been reset. I will do this myself... - The car is now giving tire pressure warnings which it has never done before. I checked the tire pressure, and it is 36 psi for all tires. I have had tire changes and rotations before and never had this happen. My standpoint of this experience: - Alignment was not done even though the work was - I have to take more time off work and get this done somewhere else - Oil change did not reset oil life - SLOPPY service work, I will spend my time to reset this. - Tire Pressure warning - No idea why, one more thing that I WILL FIND OUT HOW DO RESOLVE FROM THIS EXPERIENCE. Tammy provided very good service, she is quite knowledgeable and customer-focused. 5 Stars for Tammy. 2 Stars for the dealer based on losing 1 star for each issue... More