Hendrick Honda Woodbridge

I would recomanded this dealership. Because I got a great deal and sale persons were doing great job, very friendly, great experience and very helpful. great deal and sale persons were doing great job, very friendly, great experience and very helpful. More

It was a good experience, and coming from us (in consideration of our previous purchases at other Honda dealerships), this is an excellent rating. I e-mailed with Luke many times in the weeks prece consideration of our previous purchases at other Honda dealerships), this is an excellent rating. I e-mailed with Luke many times in the weeks preceding our visit and he replied in a professional and FRANK manner. That was the difference for us. I asked many direct questions and received sensible replies. Gail Jasper is very courteous and pleasant to work with, as was the business mgr, Rodrigo DaSilva. The dealership was clean and not exceedingly noisy, thus allowing us the chance to think clearly. The process: Please note that we had already obtained pre-approval from AHFC and pre-selected the exact auto. Despite this, it still took nearly 3 hours to complete the entire transaction. While part of this is unavoidable, buying a car should not be an all day process. Hendrick is better than most dealerships in getting things done quickly, but consider that we walked in 9:00 AM sharp. My criticism is directed, therefore, against the "process of make 'em stay by delay" employed by auto dealerships in general. Overall, Hendrick was professional and thorough, and much of this is due to their staff: Luke, Gail and Rodrigo. We would recommend them and we will likely return. More

Overall experience: would have received a 5, but downgraded a little because the process of buying a new car took so long (5 hours). Granted part of this was us picking out the car, but still... downgraded a little because the process of buying a new car took so long (5 hours). Granted part of this was us picking out the car, but still... Price: Honda CR-Vs are in big demand, so I suppose we did the best we could in negotiating. In any case, the CR-V offers impressive value for your dollar. "G" Murillo did a very nice job working with us and shepherding us through the final steps. More

My salesman, Kevin Flores is great at what he does. Originally I had chosen a vehicle based on it fuel efficiency, not on looks. As soon as he saw the non enthused look on my face he knew exactly which Originally I had chosen a vehicle based on it fuel efficiency, not on looks. As soon as he saw the non enthused look on my face he knew exactly which vehicle on the lot would suit me better. 30 seconds into the test drive I was SOLD on the vehicle. He was very knowledgeable, friendly and not your typical "pushy" salesman. I would definitely recommend Kevin to anyone I know looking for a vehicle. I also can’t forget to mention that the entire staff was entirely pleasant to work with. Mark Kueny (finance dept) was very helpful and delightful to work with. If I would say there was one finance guy I could trust with my time, money and credit it would be him. More

Guillermo was very helpful and it was very fortunate that he was bilingual. The ONLY thing I wished I was informed about my car was that it's a DX. I didn't know that I would have to adjust my rear view mirr he was bilingual. The ONLY thing I wished I was informed about my car was that it's a DX. I didn't know that I would have to adjust my rear view mirrors and unlock my car manually.. I'll make an investment in an alarm system with a lock control. The sale was a success regardless! More

The sales team is very friendly and knowledgeable and worked with me to find a car that fits my needs and my budget. I was able to take the car to be checked by a mechanic before the purchase which gave worked with me to find a car that fits my needs and my budget. I was able to take the car to be checked by a mechanic before the purchase which gave me peace of mind. I appreciate the extra help they gave me with the rental car I had. More

I was visitng the dealership after a quote from TrueCar. Jackie did great follow-up over the phone and was very helpful and personable upon arrival. She had the car of our choice washed and ready for a test Jackie did great follow-up over the phone and was very helpful and personable upon arrival. She had the car of our choice washed and ready for a test drive. My wife found her comments very helpful. Then the negotiations started...... after going through what one would normally expect between a few of the floor managers at a car dealership.... Luke stepped in.. he was very professional and got the deal to a close. I was very impressed by his rationale straight talk. In summary... do your homework on price.. go see Jackie and Luke. We are very satisfied with our purchase and would go back for another Honda at that dealership. All the best!!! More

We came in to trade in our 2008 Odyssey for a newer model. Kevin Flores met us out front and took great care of us from that point forward. He got our van appraised immediately so that we would know model. Kevin Flores met us out front and took great care of us from that point forward. He got our van appraised immediately so that we would know where we stood up front which helped with our decision making. Kevin explained the entire process to us and was the best vehicle salesperson that we have ever dealt with. He took the time to explain all of the features on the vehicle, as well as explaining the differences between our 2008 and the new 2012 van. The entire Hendrick Honda team was awesome. This is the second time that we have purchased a new vehicle from Hendrick Honda and we will be back in the future when we are ready to updgrade our other vehicle as well. Thank you all! More

The staff were very friendly and listened to my needs. The finance department did an excellent job explaining all of the different warranties, while not making me feel pushed into buying anything. They wo The finance department did an excellent job explaining all of the different warranties, while not making me feel pushed into buying anything. They worked with me on lowering the price to suit my needs, and made me feel like a winner in buying the new car. More

Jackie was extremely helpful throughout the whole process of buying a new car. I've been through this process many times in the past, but this was the best experience yet. Jackie was able to answer, or fin of buying a new car. I've been through this process many times in the past, but this was the best experience yet. Jackie was able to answer, or find answers to, all my questions. And, while we were waiting for the finance person, Jackie used that time to explain details about the car's many features. Jackie's knowledge, professionalism, and friendliness convinced me that Hendrick Honda was the right place to buy my new car. More