Hendrick Honda Woodbridge

Excellent Customer Service! Excellent and flexible time to schedule service, prompt, polite and so efficient. Highly Recommend. I scheduled the service online and then brought my Excellent and flexible time to schedule service, prompt, polite and so efficient. Highly Recommend. I scheduled the service online and then brought my car in, no issues everything was perfect. More

Had a great experience with Davion. I would highly recommend him to anyone looking for service. He made us feel very welcome and was very understanding for what we wanted and needed done to our vehicl recommend him to anyone looking for service. He made us feel very welcome and was very understanding for what we wanted and needed done to our vehicle. More

New Car Purchase Had the quickest and easiest experience buying a car in my life. The salesman was quick to take care of paperwork, the car was ready sooner than I exp Had the quickest and easiest experience buying a car in my life. The salesman was quick to take care of paperwork, the car was ready sooner than I expected, and the closing process was light-years ahead of the "old" way - with a desk screen that made the paperwork fly. Great job! More

Consistently great service. Appreciate their service, customer service and quality of work. They are very clear on what they are going to recommend for service and why. The quali Appreciate their service, customer service and quality of work. They are very clear on what they are going to recommend for service and why. The quality of the service is such that there's no need to go back and close the loop on something forgotten. Their prices are fair and competitive. Most importantly, I know that when I go to Hendrick Honda, I'm going to get the right work done for the right price. More

Lillian is extremely knowledgeable in automotive and customer service. She is that friend in the business that we all want, letting me focus on my career and not my car. customer service. She is that friend in the business that we all want, letting me focus on my career and not my car. More

I have bought 5 cars from Hendricks Honda. I have dealt with various salespeople, finance, and service people. Always nice to deal with. Friday’s appointment with different. Lamar, my service rep was AWESO with various salespeople, finance, and service people. Always nice to deal with. Friday’s appointment with different. Lamar, my service rep was AWESOME! He was extremely courteous, professional and seemed really excited about being at work! He provided 5 star service and made my day!! More

The a/c stopped working on my 2017 Civic Touring. I was able to get an appointment for service within two days. Hendrick found a leaking compressor and replaced it immediately. As the vehicle was within able to get an appointment for service within two days. Hendrick found a leaking compressor and replaced it immediately. As the vehicle was within warranty it cost me nothing and I got it back the next day. A perfect experience! More

Jhosep, Darwin, Yaz, and Adam were really helpful with helping me find a car and a financing plan that worked for me. They were also patient and kind. I would definitely recommend anyone to go to them helping me find a car and a financing plan that worked for me. They were also patient and kind. I would definitely recommend anyone to go to them More

Honest, understanding service department The service department has kept my 18-year-old CR-V running. Each time a major repair comes up, they've worked with me to understand the longevity of The service department has kept my 18-year-old CR-V running. Each time a major repair comes up, they've worked with me to understand the longevity of the vehicle and the cost-benefit analysis of keeping an older car on the road vs. trading up. Service managers have always stood behind their work, have gotten estimates out quickly, worked to keep high-price services fairly priced, and honored their commitments every time. More

Great support, please keep me updated Terri, my service advisor was fantastic!! She kept me informed nicely as my car was in for servicing the A/C Compressor. While challenging, I would Terri, my service advisor was fantastic!! She kept me informed nicely as my car was in for servicing the A/C Compressor. While challenging, I would like to stay informed a little better. My general rule of thumb is 1) help me understand my options, 2) tell me what to expect, and 3) tell me if those assumptions change. Terri did a great job of handling that. The text system is a little awkward as I don't know if my text goes directly to Terri or if I need to make sure I flag it for her. The service scheduling got a little mixed up. I had originally scheduled maintenance for one day, but I didn't get a reminder, so I called. I was told the appointment didn't exist so I scheduled for a later date. That evening I got a reminder for the first date...at this point, I was confused. I called and we straightened it out together. Recommendation: if the scheduling application still causes me to call in and schedule the appointment, I'm spending money unnecessarily. Either find a better scheduling app or drop it. More